How do I remove incorrect email adresses?

I have previously sent emails to email adresses that were incorrect, for example, john.smit@address.com when it should have been john.smith@address.com


john.smith@ is the correct one, and now I have created a contact for him, but when I'm creating an email, and in the To: field, I enter John, ipad gives two suggestions, the wrong one, and the right one. johnsmit@ is not a contact, so I can't just delete the contact. How can I remove the incorrect email address so the ipad doesn't suggest it anymore?

iPad 2

Posted on Feb 29, 2012 7:08 PM

Reply
6 replies

Feb 29, 2012 7:16 PM in response to Miss_Maud

You can't. People have been asking about this since day one. There is no way to remove them. If you continue to ignore them, they are supposed to go down on the list of suggested addresses and I have read that they eventually disappear from that list. Frankly, I have seen no evidence of that yet in the 16 months that I have had my iPad.


Keep suggesting to Apple that they add this feature and hopefully they will.

http://www.apple.com/feedback/ipad.html

Mar 14, 2014 7:54 AM in response to Miss_Maud

One thing you could try is go to your contact list and locate the "person" you were sending it to. There may or may not be there name in your list. If so, click on them and look at the e-mail address list. If it is there, edit it to the correct spelling. Once you go back to the e-mail you want to send out, you should see the incorrect e-mail address with an "i" icon with a circle around it. Click on it and you can delete the incorrect e-mail address permanently. You should also see the correct e-mail address closer to the top. Hope this helps!

Mar 6, 2012 4:58 PM in response to Miss_Maud

This is one of the most idiotic design errors Apple has made. There should be a way to clear the cache of old email addresses. So much time and energy has been spent on this board with this issue and Apple still doesn't do anything about it on the iPhone and iPad. Apple mail DOES allow users to delete old addresses.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I remove incorrect email adresses?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.