3 Replies Latest reply: Feb 29, 2012 7:59 PM by gdgmacguy
countrylove Level 1 Level 1 (0 points)

My Iphone lock button just suddenly stopped working. It is very annoying to not have it working. I have been reading these a lot and have come to the conclusion that I cannot pay to just have the button replaced. -It is out of warranty
I read that it is like 150 or 200 to replace the phone. I was wondering if it was possible to trade up to the iphone 4s and if I could choose between black and white. like switch my colour? and how much that would cost. I was just wondering because if I have to pay and get a new phone I don't want to pay to get something that is the same and identicle. I would like to have something that at least seems kind of exciting for the amount of money I have to spend on it.
I was hoping that this phone would have lasted till my contract was over and I could sign with bell again for the iphone 5 but it seems that my stuid button had to break and force me to by a new phone before that:(


iPhone 4, iOS 5.0.1
  • gdgmacguy Level 6 Level 6 (19,530 points)

    There is no way to "trade up".  You need to purchase a new phone if you want one.


    With regards to your broken lock button, you can pay a $149 out of warranty exchange fee through Apple, or you can google a 3rd party iPhone repair shop near you.

  • countrylove Level 1 Level 1 (0 points)

    okay thanks. Does that come with any warranty. Because I dont want to pay this 149 exchange and then have it break again. because I have been doing a lot of reading and it seems a lot have people have this problem. It is so weird though because I was always so careful with my phone and then I pressed it and it never worked again after that.

    I may just try and wait and see if I can deal with this button until the iphone 5 comes out because i hate to pay 149 to get the same thing when it is such a stupid thing that is broken.
    Thanks for your help.

  • gdgmacguy Level 6 Level 6 (19,530 points)

    the out of warranty exchange comes with a 90 day warranty