Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac Graphics Firmware update 3.0 - not supported on my system!

I was so excited when this new update came out - I've been looking forward to a fix for all the crashes and hangs that have been plaguing me for months.


When I try to run it, though, it says that it isn't supported on my system. This looks like an error. The requirements are:


  • Version: 3.0
  • Post Date: February 29, 2012
  • Download ID: DL1444
  • License: Update
  • File Size: 481 KB

System Requirements

OS X Lion (OS X 10.7 or later)

My system is on the latest Lion 10.7.3 it is an iMac ( Early 2009 NVIDIA GeForce GT130) and it has certainly been experiencing the hangs and crashes.


What is going on??

iMac, Mac OS X (10.7.2), 24" Early 2009 NVIDIA GeForce GT130

Posted on Feb 29, 2012 11:22 PM

Reply
6 replies

Mar 1, 2012 5:20 AM in response to Fustbariclation

If you look on the right of: http://support.apple.com/kb/DL1444 it says "related articles." One of them is " ■Intel-based iMac: Installing available updates," Clicking on that reveals the reason. The firmware update is only for 2011 iMacs:

http://support.apple.com/kb/HT1599

Your 2009 iMac is supported only by two special updates:

http://support.apple.com/downloads/_iMac_EFI_Firmware_Update_1_4

http://support.apple.com/kb/DL892

If neither of those fixes your problem, and you don't have AppleCare, the cost of fixing your internal hardware issues that are not RAM related probably isn't worth it, unless an Exchange/repair program is issued for your Mac on this page:

http://www.apple.com/support/exchange_repair/

You can always post to http://www.apple.com/feedback/ if you feel your model has been left out of the loop of those programs. Or if you want try to troubleshoot here what went wrong.

Mar 1, 2012 9:06 AM in response to Fustbariclation

I agree though it was difficult to notice which machine it was for, if you happened to come upon the update either via Software Update or via a search engine on the net. I've requested the authors of the articles be more specific on the DL pages which vintage Macs are able to take certain updates if they are limited to specific vintages. You can do the same: http://www.apple.com/support/feedback/

Dec 14, 2012 4:46 AM in response to Mrbrandbart

One thing to remember, if you ever had a logicboard replacement, or you bought new or refurbished and don't know the history of the logicboard, that could be an indication that the firmware update may not apply. Of course if you are having system problems that would indicate a logicboard problem, you should bring it in for service anyway. If you want to isolate a hardware versus a software problem:


1. Backup your data at least to two physical sets of media. (I.e. two hard drives, or a hard drive and DVDs, etc... depending on your tolerance for waiting for recovery).


2. Run the hardware test that came with your machine:

https://support.apple.com/kb/HT1509


- If the hardware test shows no problems, and your hard disk is not over 85% full, you may just need to repair the directory as indicated here*:

http://www.macmaps.com/directoryfaq.html


- If repairing the directory doesn't solve the problem, and you aren't using any tools like Onyx, MacKeeper, Macaroni, Antivirus, non-Apple Firewall software,

and the system is non-responsive to command-option-escape when it is busy, or you are getting four language screens you must restart now with no-non-Apple peripherals attached, then you likely have either a RAM problem or a hardware problem that can't be isolated elsewhere and need to bring it in for service. It is more likely a hardware problem if booted off CD you get the error message, and the disc is definitely for that Mac, or a supported newer retail operating system.

iMac Graphics Firmware update 3.0 - not supported on my system!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.