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format disk drive g?

Recently I had to reset my iPod. Now it has no problems running, but whenever I plug it into my computer to get my music back, I get the error message "You need to format the disk in drive G before you can use it"


whenever I went to format and selected "restore original settings", my computer said the actiong could not be completed. iTunes cannon recognize my ipod, and now my iPod isn't even under the same name. I'm not really sure what to do here, but any help that doesn't involve me sending it in would be much appreciated, thank you!

iPod classic

Posted on Mar 1, 2012 3:00 AM

Reply
9 replies

Mar 4, 2012 1:50 PM in response to b j t

That seemed to work. I have the ipod connected to itunes now and a message said that it was repairing and restoring my ipod, but then the ipod disappeared again from itunes, but now the screen says, "do not disconnect" but not in the regular way. it's just in black and white texts and it looks kind of the like the first couple generations of the ipod. it's been like that for almost 5 hours now. do I just wait it out?

Mar 9, 2012 10:11 PM in response to seaquinn

iPod Classic must be connected to a High Power USB2.0 port at the back of your PC, so that the communication between the iPod and the USB Host controller would be smooth.

Do not connect your iPod to the USB port at the front of the PC or use any USB hub, and while syncing or Restoring your iPod, disconnect all other USB devices except the mouse and keyboard.

So iTunes freezes and hang your PC if it can't communicate with the USB Host Controller, to get the iPod logical ID.


A way forward, is to do a Hard Reset as below


  1. After charging till full charge, at least 2 hours (preferably 4 hours)
  2. Toggle the Hold switch, make sure you dont see the red mark when you do the next step
  3. Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
  4. Then release the buttons
  5. Select your preferred language.

Here is the Apple support Article on the 5Rs

http://www.apple.com/support/ipod/five_rs/classic/

  1. Put your iPod into Disk Mode
  2. Connect the iPod to a High Power USB 2.0 port at the back of the PC, and never to the front USB port or any USB Hub.
  3. Disconnect all other USB devices, except the mouse and keyboard.
  4. Launch iTunes and wait a while for iTunes to recognise it.
  5. Restore the iPod software .


It may help, if you can provide these info, to be of any assistance,

  1. Which version of iTunes are you using?
  2. What is the iPod firmware number as shown in the iTunes summary page?
  3. When was the last time you sync the iPod Successfully with no problems? (any Software update snce then)


If you are lucky, the Hard Reset and use correct USB port will solve your problem, else the other causes are time consuming and better resolve by the Apple Genius.


Have a nice day!

format disk drive g?

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