Smart Mailboxes trouble

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Smart Mailboxes trouble

I just made the switch from Windows to Mac and couldn't be happier. Decided to forego Outlook as well and use Apple Mail, ditto. I was able to create 'folders' and rules and apply in a few seconds that would have taken 10x longer in Outlook. However. For some reason not all of the emails that matches the ruleset tht were in the inbox prior to the rule moved over. Only some did. I checked to make sure the from address which formed the rule was the same and it was, even tried Apply Rule on the errant emails to no avail. Am I missing something?

Posted on Mar 1, 2012 9:08 AM

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Answer 1

Mar 1, 2012 9:16 AM in response to speciallist

Try selecting all the messages and right click and select apply rules.

If that doesn't work, you need to examine your rules again. Maybe you have a rule afterwards that cancels out what you've created.

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Answer 2

speciallist Author

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Mar 1, 2012 10:01 AM in response to Glenn Leblanc

Hi thanks I tried the select all apply no luch

The rules do not interfere, all are either from = or contains @domain.com

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Answer 3

Mar 1, 2012 10:15 AM in response to speciallist

Well something is causing them not to affect those messages. Look at the ANY or ALL carefully and also if maybe whether or not they are contained in the address book or previous recipients.

A screenshot of the rules might help solve it. Not much info to go by.

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Answer 4

speciallist Author

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Mar 1, 2012 10:39 AM in response to Glenn Leblanc

I'll send a ss along in a bit however checked each Smart Mailbox rule; each one is set to

All

From Contains @domainname.com

or

Froam Equals @domainname.com

so there should be no conflcts.

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Answer 5

Mar 1, 2012 10:42 AM in response to speciallist

OK. Are you doing rules or smart mailboxes? You topic and message are confusing.

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Answer 6

speciallist Author

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Mar 1, 2012 1:21 PM in response to Glenn Leblanc

Sorry. Smart Mailboxes

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Answer 7

Mar 1, 2012 1:46 PM in response to speciallist

OK. You do understand that Smart Mailboxes do not move messages. They are just a search tool for to find messages to certain criteria. They still will remain in the original mailboxes.

So the part about applying rules does not work for smart mailboxes. And the part about messages moving over does not apply.

You can use Mail rules to move messages to a local mailbox.

So reading your question is confusing to me.

Smart Mailboxes are used as a search tool to find specific messages that apply to criteria you set for quick reference. The messages actually remain in the original Mailboxes.

Rules look for specific criteria you set. When they meet the criteria, the actions you set for that rule will be executed.

So, please explain exactly what you're trying to accomplish.

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Answer 8

speciallist Author

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Mar 2, 2012 7:28 AM in response to Glenn Leblanc

Hi I was just about to reply with the same conclusion, I 'figured' it out finally this am.

Mail isn't moved so it stays in inbox anyway, I was expecting 'Outlook' behavior and then realized it was simply a filter.

Sorry for the confusion it was based on my assumption.

Really fantastic tool I must say; pretty much a couple clicks I can turn a contact into a folder with a rule. Instead of worrying about setting a Custom Alert for each one, all I did was to now add a real rule; when emails come in from anyone in contact book bounce the tray and display alert. This process would have taken me hours in Outlook. SO glad to be done with that!

Thanks for being patient!

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Answer 9

Mar 2, 2012 7:34 AM in response to speciallist

Happy to see you got it sorted out.

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