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ichat not staying connected with OS Lion

Hello, this week I updated my MacBook Pro to OS Lion (finally!) but now my ichat will not stay connected. It had been suggested in another chat discussion to force quit imagent within the Activity Monitor. I have done this multiple times with no luck. IChat still only stays connected for a max of 5 min! Any other suggestions? Thanks!


Melissa

MacBook Pro (15-inch Late 2008), Mac OS X (10.7.3)

Posted on Mar 1, 2012 11:18 AM

Reply
7 replies

Mar 2, 2012 2:25 PM in response to melissa05

Hi,


Can you tell us what sort of account/Screen name you have logged in ?


Wifi ?


Does the Buddy list contract and say it is Off Line ?


It might pay to change the Channel on the router is Wifi as you may be suffering from interference.



User uploaded file
10:24 PM Friday; March 2, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mar 2, 2012 2:37 PM in response to melissa05

Hi,


That sort of begs the question how do you know it is not connected ?



User uploaded file
10:37 PM Friday; March 2, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mar 6, 2012 10:51 AM in response to melissa05

HI,


So it does contract in size (and shows Disconnected).


So is this over a WiFi Connection ?

Does your Mail App check for mail every five minutes ?



User uploaded file
6:51 PM Tuesday; March 6, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mar 22, 2012 10:52 AM in response to Ralph-Johns-UK

I have been trouble shooting this issue with apple the past 2 days with still no results. I did have a godaddy.com mail app that checked that account ever 5 min. I tried uninstalling it and it didn't seem to go away! i changed the settings to check every 30 min. It didn't do much to help. The ichat still disconnects everytime around 4 or so min after starting.


apple suggested i totally erase and rebuild my hard drive next. i feel there has to be an easier explination!


thoughts?

Mar 22, 2012 2:31 PM in response to melissa05

Hi,


I would test some other situations ton see if you can "prove" it is somewhat linked to Mail or at least something the OS is doing regularly.


I would try different time settings in Mail

I would try iChat without Mail being Open.


The first may highlight it is the Check that Mail does that "upsets" the Internet.

The second may exclude the Mail App and highlight that it is something the OS is doing separate from that.


If you manage to exclude Mail as the cause then look in System Preferences > Date and Time and check if it is using a Time Server ? (in the Date and Time Tab/Button).

Does this fit with the Time Zone you are in ?


If they appear to be OK check the Date and Time settings in your Modem or router.






User uploaded file
9:31 PM Thursday; March 22, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

ichat not staying connected with OS Lion

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