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Hey guys, while I was trying to redeem three of my digital copies from the Lord of the Rings movies, on iTunes I was able to download two of the movies but one of the movie keeps getting an error message stating "There was a problem downloading. _Movie Title_ There was an unknow error (-50)." Is there a solution this is? or a helpful apple article I can use?
Windows 7
Try deleting the partial cached downloads in the iTunes media folder.
That error is outlined here -> iTunes: Advanced iTunes Store troubleshooting
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
- Quit iTunes.
- Delete the Downloads folder on your computer.
- Open iTunes.
- Choose Store > Check for Available Downloads.
- Enter your account name and password.
Try deleting the partial cached downloads in the iTunes media folder.
That error is outlined here -> iTunes: Advanced iTunes Store troubleshooting
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
- Quit iTunes.
- Delete the Downloads folder on your computer.
- Open iTunes.
- Choose Store > Check for Available Downloads.
- Enter your account name and password.
Thanks! It solved my issue slowly but it went through
Anytime
Worked 4 me 2 thanx
I keep getting error message (-50) on iTunes while downloading a movie
