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Safari 5.1.3 cannot access https://referees.aps.org/Referrals/login /new. Firefox does this with no trouble, so there is nothing wrong with the site. If this is not resolved I will (once again) have to abandon Safari. Can anyone help?

Safari 5.1.3 (MacOS 10.7.3) cannot access https://referees.aps.org/Referrals/login/new. Ditto for https://referees.aps.org/. Firefox does this with no trouble, so there is nothing wrong with the site. If this is not resolved I will (once again) have to abandon Safari. Can anyone help?

iMac, Mac OS X (10.6.6)

Posted on Mar 1, 2012 4:01 PM

Reply
18 replies

Mar 1, 2012 4:10 PM in response to johngar

John...


Use OpenDNS for better speed, more security, includes anti phishing filters, and it's free.



Open System Preferences / Preferences then select the Network tab. Click the Advanced tab then click the DNS tab.


Click +


Enter these numbers exactly as you see them here.


208.67.222.222


Click +


208.67.220.220


Then click OK and restart your Mac, launch Safari.


If that didn't help, just go back to the DNS tab and delete those numbers.


More about OpenDNS here > Topic : Manually provided DNS server addresses are higher priority than DHCP's


I'm not having any problems accessing either site on Safari 5.1.3, Lion v10.7.3 and OpenDNS.



Tip: Most folks running Lion seem to have better luck with Safari by disabling the Lion "resume" feature.


Open System Preferences > General


Deselect: Restore windows when quitting and re-opening apps







edited by: cs

Mar 1, 2012 4:33 PM in response to Carolyn Samit

Hi. Unfortunately this did no good. Also, adding these numbers deleted the previous DNS numbers. Time Machine doesn't seem to have any obvious way of getting at the System Preferences, so I am afraid to delete the Open DNS numbers. Most sites still seem to work as before. Can you advise me?


With regard to the Resume feature. I habitually close down Safari before shutting down the machine. Will this do the job?

Mar 1, 2012 6:33 PM in response to johngar

Launch the Network Utility application in any of the following ways:


Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top) and press return.


In the Finder, press the key combination shift-command-U. The application is in the folder that opens.


If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Network Utility in the page that opens.


Select the Lookup tab and enter


referees.aps.org


in the address field. Press return. Post the output – the text, please, not a screenshot. Then select the Ping tab and do the same.

Mar 1, 2012 7:31 PM in response to Linc Davis

Here you are


Lookup

Trying "referees.aps.org"

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 8111

;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0


;; QUESTION SECTION:

;referees.aps.org. IN ANY


;; ANSWER SECTION:

referees.aps.org. 900 IN A 149.28.1.107


Received 50 bytes from 208.67.222.222#53 in 98 ms


Ping has started…


PING referees.aps.org (149.28.1.107): 56 data bytes

64 bytes from 149.28.1.107: icmp_seq=0 ttl=46 time=104.343 ms

64 bytes from 149.28.1.107: icmp_seq=1 ttl=46 time=105.548 ms

64 bytes from 149.28.1.107: icmp_seq=2 ttl=46 time=103.326 ms

64 bytes from 149.28.1.107: icmp_seq=3 ttl=46 time=105.571 ms

64 bytes from 149.28.1.107: icmp_seq=4 ttl=46 time=105.874 ms

64 bytes from 149.28.1.107: icmp_seq=5 ttl=46 time=128.727 ms

64 bytes from 149.28.1.107: icmp_seq=6 ttl=46 time=104.128 ms

64 bytes from 149.28.1.107: icmp_seq=7 ttl=46 time=105.071 ms

64 bytes from 149.28.1.107: icmp_seq=8 ttl=46 time=106.367 ms

64 bytes from 149.28.1.107: icmp_seq=9 ttl=46 time=106.235 ms


--- referees.aps.org ping statistics ---

10 packets transmitted, 10 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 103.326/107.519/128.727/7.130 ms

Mar 1, 2012 7:56 PM in response to johngar

Launch the Terminal application in any of the following ways:


Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


In the Finder, press the key combination shift-command-U. The application is in the folder that opens.


If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.


Drag or copy – do not type – the following line into the Terminal window:


curl -I https://referees.aps.org


Press return. You should almost instantly get several lines of output below what you entered, the first of which begins with something like this:


HTTP/1.1


If there's no output within ten seconds, consider that a failure. You can then quit Terminal.

Mar 1, 2012 8:09 PM in response to johngar

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


As Guest, test. Same problem(s)?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:


  • Be sure your Mac is shut down.
  • Press the power button.
  • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
  • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem(s)?


After testing, reboot as usual (i.e., not in safe mode.) Post the results of steps 1 and 2.

Mar 1, 2012 9:15 PM in response to Linc Davis

The response in both steps 1 and 2 was


Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET http://www.referees.aps.org/.

Reason: DNS lookup failure for: www.referees.aps.org

This is not exactly what I got before, but it looks like the difficulty might be the same. Safari can access other sites through the proxy server. I am still using Open DNS.

I also successfully accessed this site using Firefox while in Safe Mode.

Mar 1, 2012 9:41 PM in response to johngar

johngar, I remember this conversation from a few weeks ago. As before everything points to a problem with your proxy server.


I understand this works for you when you run Firefox, but it is still working for me with Safari. Here is a screenshot of my proxy settings:


User uploaded file


So the question everyone ought to be asking is why does this site load for you with Firefox, but not Safari?


Unfortunately I still do not have an answer.

Mar 1, 2012 10:00 PM in response to John Galt

Sorry about the "dissappearance" Evidently I didn't have the right setting for e-mails, so I wasn't aware of your answer. However, the screen shot you just sent gave me the vital clue. I had "Automatic Proxy configuration" turned on. When I turned it off, Safari was perfectly happy with this site. This still leaves the question: Why did this setting work for all other sites and not "referees.aps.org"??


Thanks again for your help.

Safari 5.1.3 cannot access https://referees.aps.org/Referrals/login /new. Firefox does this with no trouble, so there is nothing wrong with the site. If this is not resolved I will (once again) have to abandon Safari. Can anyone help?

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