1 Reply Latest reply: Mar 4, 2012 1:42 AM by Jaygyver
mermaid778 Level 1 Level 1 (0 points)

I have bootcamp running on my macbook pro and I usallay hold down the option key when it restarts. From there it allows me to choos to run either Mac or the Windows OS.  I accidently held down the ctrl button now I just get a chime and a black screen.  How can I fix this???


MacBook Pro, Mac OS X (10.6.5), Running bootcamp and Windows 7
  • 1. Re: Bootcamp troubleshooting
    Jaygyver Level 3 Level 3 (725 points)

    Your saying it's always a chime and black screen now every time your restart?

     

    What happens when you hold down the Shift key  or the Option key when you restart?

    ................................................................................ .................................................................

    Reset the PRAM- Hold down the Command/Option and P  R keys at the same time at startup.

     

    To reset your computer’s PRAM:

    1.   Shut down the computer.
    2.   Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    3.   Turn on the computer.
    4.   Immediately press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

      Continue holding the keys down until the computer restarts, and you hear the startup sound for the second time.

    5.   Release the keys.

     

     

    Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings.

     

    ................................................................................ .................................................................

    Not knowing what year your computer is, have you reset the SMC ?

    Resetting the System Management Controller (SMC)

    Resetting the SMC on Mac portables with a battery you can remove

     

    Note: Learn about removing the battery on MacBook and MacBook Pro.

     

    1. Shut down the computer.
    2. Disconnect the MagSafe power adapter from the computer, if it's connected.
    3. Remove the battery.
    4. Press and hold the power button for 5 seconds.
    5. Release the power button.
    6. Reconnect the battery and MagSafe power adapter.
    7. Press the power button to turn on the computer

    ................................................................................ ................................................................