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refunds from app store

Hi, I purchased the same app twice. Can anyone tell me how to get a refund?

Posted on Mar 2, 2012 7:43 AM

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Question marked as Best reply

Posted on Mar 2, 2012 8:01 AM

You can login to your acoount in iTunes and find that purchase. Click on report a problem and that will enable you to click on that individual app. Fill in the requested info and you will have a refund in a few days.

13 replies

Nov 27, 2014 7:46 AM in response to moka8438

What do you mean 'hit Test deductions will be returned when' ?


If you buy an app then you've bought it, you will only potentially get a refund if the app doesn't work (or doesn't work as described) and you contact iTunes Support and they agree to refund you - in which case the refund should happen within a few days of them telling you that they will do so.

Nov 29, 2014 1:24 AM in response to King_Penguin

22/11/14 trial Less 33.30 (2), that an experimental fracture of a refund.

23/11/14 Less app okay .

23/11/14 trial Less 33.30 refund.



2014-11-27 22:47 GMT+07:00 Apple Support Communities Updates <

discussions-updates@apple.com>:


Apple Support Communities *King_Penguin

<https://discussions.apple.com/profile/King_Penguin?ac_cid=tw123456>* has

posted in the iTunes Store community. refunds from app store

<https://discussions.apple.com/thread/3775192?answerId=27184794022#27184794022&ac_cid=tw123456#27184794>


What do you mean 'hit Test deductions will be returned when' ?


>


If you buy an app then you've bought it, you will only potentially get a

refund if the app doesn't work (or doesn't work as described) and you

contact iTunes Support and they agree to refund you - in which case the

refund should happen within a few days of them telling you that they will

do so.

To post a reply, go to the discussion

<https://discussions.apple.com/thread/3775192?answerId=27184794022#27184794022&ac_cid=tw123456#27184794>

in Apple Support Communities. You are receiving this email from

Apple Support Communities. You can change your email preferences in your Apple

Support Communities Profile

<https://discussions.apple.com/user-preferences!input.jspa>. TM and

copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014. All

Rights Reserved <http://www.apple.com/legal/> | Privacy Policy

<http://www.apple.com/legal/privacy/> | Terms of Use

<https://discussions.apple.com/docs/DOC-5952> | Apple Support

<http://www.apple.com/support/>


>

Nov 29, 2014 1:30 AM in response to moka8438

What is :

22/11/14 trial Less 33.30 (2), that an experimental fracture of a refund.

23/11/14 Less app okay .

23/11/14 trial Less 33.30 refund.


supposed to mean ? I don't know what you mean by an 'experimental fracture of a refund'.


If you are referring to temporary store holding charges then your card issuer should remove them from your card : iTunes Store & Mac App Store: About payment card authorization holds.


Otherwise refunds are only potentially given if you contact iTunes Support and they agree to refund you

Nov 29, 2014 1:48 AM in response to King_Penguin

If you are referring to temporary store holding charges then your card

issuer should remove them from your card : iTunes Store & Mac App Store:

About payment card authorization holds

<http://support.apple.com/en-us/HT201292>. (Yes , I mean, this thing)


2014-11-29 16:31 GMT+07:00 Apple Support Communities Updates <

discussions-updates@apple.com>:


Apple Support Communities *King_Penguin

<https://discussions.apple.com/profile/King_Penguin?ac_cid=tw123456>* has

posted in the iTunes Store community. refunds from app store

<https://discussions.apple.com/thread/3775192?answerId=27194588022#27194588022&ac_cid=tw123456#27194588>


What is :


22/11/14 trial Less 33.30 (2), that an experimental fracture of a refund.


23/11/14 Less app okay .


23/11/14 trial Less 33.30 refund.


>


supposed to mean ? I don't know what you mean by an 'experimental fracture

of a refund'.


>


If you are referring to temporary store holding charges then your card

issuer should remove them from your card : iTunes Store & Mac App Store:

About payment card authorization holds

<http://support.apple.com/en-us/HT201292>.


>


Otherwise refunds are only potentially given if you contact iTunes Support

and they agree to refund you

To post a reply, go to the discussion

<https://discussions.apple.com/thread/3775192?answerId=27194588022#27194588022&ac_cid=tw123456#27194588>

in Apple Support Communities. You are receiving this email from

Apple Support Communities. You can change your email preferences in your Apple

Support Communities Profile

<https://discussions.apple.com/user-preferences!input.jspa>. TM and

copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014. All

Rights Reserved <http://www.apple.com/legal/> | Privacy Policy

<http://www.apple.com/legal/privacy/> | Terms of Use

<https://discussions.apple.com/docs/DOC-5952> | Apple Support

<http://www.apple.com/support/>


>

refunds from app store

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