6 Replies Latest reply: Mar 3, 2012 5:57 PM by Carolyn Samit
Michael/Camie Corley Level 1 Level 1

We have an iMac with Snow Leopard.  We can turn our computer on, but we are unable to input our password to access our computer (the screen appears frozen).  We tried rebooting system and replaced the mouse batteries with no success.  Any ideas on how to unlock it?

iMac, Mac OS X (10.5.6)
Solved by Michael/Camie Corley on Mar 3, 2012 5:55 PM Solved

We discovered our Magic Mouse clicker had stopped working after we replaced it with our Magic Trackpad.