Problem with the Exchange payload on Profile Manager

Question

Problem with the Exchange payload on Profile Manager

I think the Profile Manager service on OS X Lion Server is very promising.

With that being said, here's the problem that I'm encountering.

When I try to configure a payload for Exchange (Exchange ActiveSync (iOS only)), I want to intentionally leave the Domain and User fields blank so that the user is prompted for this information. In fact, the payload descpription for these two fields clearly states that "The Domain and User must be blank for device to prompt user." However, when I do this, the payload fails to save unless I add the User name. It looks like a bug to me. Any thoughts?

Thanks!

MB Pro 13", Mac OS X (10.6.2), 2GB RAM

Posted on Mar 2, 2012 10:07 AM

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Answer 1

Best reply

Aaron Adams (.Mac)

Level 1

62 points

Mar 2, 2012 12:53 PM in response to NachoooooooLibre

In order to access the Profile Manager user portal (yourdomain.com/mydevices), your users will have to authenticate. Profile Manager can take that authentication information and fill in the Exchange payload using the %short_name% payload variable, and leave the password and domain for the user to fill in manually.

Take a look at http://help.apple.com/profilemanager/mac/10.7/#apd073333AA-30C6-4FD2-B2E0-E0C956 58A2C4 for a list of payload variables.

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Answer 2

Mar 11, 2012 12:14 AM in response to Aaron Adams (.Mac)

Thanks for the information Aaron. I worked with Apple support, and apparently they corrected this for the user payloads, but not for the device payloads. They put in a request to engineering to correct this issue. I will look at your suggestion to see if I can use it as a workaround.

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