Movies missing in ipad 2. They show up in mac itunes ipad device

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Movies missing in ipad 2. They show up in mac itunes ipad device

Hi All,

I recently purchased an ipad 2.

I converted some movies to .m4v format via Handbrake with several different presets for ipad, this is, several settings, and afterwards, I transferred them to itunes in my macbook.

Then, I connected my ipad to the macbook. I synced the movies (selecting the ones I wanted to transfer, this is, not syncronizing all), I also tried dragging them to the ipad device in itunes. So far so good, they appeared in the ipad device in itunes in the macbook.

Afterwards, I disconnected the ipad from macbook but the movies do not show up anywhere.

So, they have to be somewhere since they appear in the itunes while connected to the macbook.

Does anyone know why in Videos App there are no videos? Am I the only one with this frustrating behaviour?

Thank you very much for your help.

iPad 2 Wi-Fi, Mac OS X (10.6.8)

Posted on Mar 2, 2012 10:52 AM

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Answer 1

Oberlus Author

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Mar 3, 2012 6:34 AM in response to Oberlus

Nobody has faced this issue? It's really annoying.

Should I bring it back to the store?

Thanks!!

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Answer 2

Mechsner

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Mar 3, 2012 8:52 AM in response to Oberlus

Hello

Welcome to Apple Support Communities

When you go into "Video's" look at the top of the page,is it titled Movies,Tv shows,or music videos

if you can see the tab "Movies"at the top click on it and that should solve your problem.

Michael Echsner

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Answer 3

Oberlus Author

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Mar 3, 2012 9:09 AM in response to Mechsner

Hi Michael,

Thank you so much for trying to help me out.

However, as I said in the description: "So far so good, they appeared in the ipad device in itunes in the macbook. "

I mean, the movies appear in Movies tab in the Movies library of itunes from the mac as well as in Movies tab of the ipad device in itunes from the mac.

When I disconnect the ipad from the mac, then the Videos App says: "No videos. You can download videos from itunes" even though they are in the ipad as it is said when connected to the mac. I do not know if I made me clear...

Anyway, I really appreciate your attempt to help and time.

Regards,

Oberlus

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Answer 4

Mechsner

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Mar 3, 2012 9:23 AM in response to Oberlus

Oblerus,

Oh Okay I see your problem.

When in itunes after sycing the movies to your ipad,make sure before you disconnect it says "syncy complete"

then once that happens,when your in itunes you will se your ipad is connected to the computer because you will see a tab to the left with the name of your ipad.hold down "Control"key on the bottom of your keyboard then click the ipad tab in itunes a small white box should pop up you can select "eject" that wil safeley remove it with interupting any downloads

Michael echsner

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Answer 5

Oberlus Author

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Mar 3, 2012 9:34 AM in response to Mechsner

Hi Michael,

I did something similar, this is, clicking on the icon next to the ipad device in itunes of mac (the icon of the eject) and then, the device disappears, this did not work.

Just in case, I tried your trick with no luck either.

After disconnecting the ipad from the mac, "No videos" message from Videos App. 😟

Thank you so much.

Regards,

Oberlus

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Answer 6

Mechsner

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Mar 3, 2012 9:48 AM in response to Oberlus

Oblerus

I have one more thing you can try

if your ipad is updated IOS 5 if so go into itunes and go into purchases there will be a selection at the top left that u can changes to movie purchases onstead of music .once you click movies and you see the movie you bought already to the right click download all and then you dhould be able to watch in within a minite

michael echsner

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Answer 7

Mar 3, 2012 9:49 AM in response to Oberlus

Oberlus,

Under Devices - Select your iPad

At the bottom of the 'Summary' screen there are a list options.

Manually manage music and videos is an option.

Depending on your preferences you can manually manage or not. I belive you do not have a check mark next to this option.

When the option does not have a check mark

Under the 'Movies' tab for your iPad, you will see Sync Movies with a check mark next to it,

And a list of all of your movies, that you added into iTunes to sync to your iPad.

Next to the movies, there is a box, click that and a check mark will appear.

Now sync, and the movies will be added to your iPad.

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Answer 8

Oberlus Author

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Mar 3, 2012 9:55 AM in response to Mechsner

Hi Michael,

This is a new ipad, I never purchased anything, therefore there is nothing there.

I have a couple of movies which originally were .avi, I formatted them via Handbrake to .m4v, with lots of different settings but they do not appear.

Thanks anyway.

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Answer 9

Oberlus Author

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Mar 3, 2012 10:05 AM in response to PantherCreek

Hi PantherCreek,

You were right, the option at the bottom of "summary" was not selected. But the rest, I already did.

Now I have tried selecting the option you said, but no luck either.

As I said, the movie appears under Devices -> My ipad -> Movies in itunes. But after disconnecting the ipad, then I cannot find it in the Videos App.

Thank you.

Regards,

Oberlus

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Answer 10

Mar 3, 2012 10:20 AM in response to Oberlus

Here's my movie's tab, with 0 movies selected. I see the movies in the Tab, but when I sync, and disconnect no movies will be on my iPad.

Here I've selected 2 movies, they will sync to my iPad.

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Answer 11

Oberlus Author

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Mar 3, 2012 10:39 AM in response to PantherCreek

Hi PantherCreek,

Yes, I have the same. But then, they do not show up in the ipad after disconnecting.

Here, you can see that the movie is in the ipad:

Thank you!!

Regards,

Oberlus

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Answer 12

Mar 3, 2012 10:52 AM in response to Oberlus

Oh, wow, okay...

I thought it was a syncing issue... not the case at all...

This seems very odd... have you tried restarting your iPad. (that normally fixes all of my issues.) (by holding down the home button and sleep/wake button)

If that doesn't fix it, I don't know what you could do outside of restoring your iPad.

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Answer 13

Oberlus Author

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Mar 3, 2012 11:02 AM in response to PantherCreek

Yes, of course I tried the restart 🙂

I think this is an issue with Videos App of the ipad itself. I will try to search for another app to play videos in Apps Store. Does anyone know any other vids player for ipad 2?

Many thanks in advance.

Regards,

Oberlus

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Answer 14

Mechsner

Level 1

15 points

Mar 3, 2012 11:38 AM in response to Oberlus

oblerus,

go to your photos and see if your videos are in there

Michael echsner

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Answer 15

Oberlus Author

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Mar 3, 2012 11:43 AM in response to Mechsner

Nope 😟

Cheers Michael!

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