5 Replies Latest reply: Feb 11, 2014 5:50 PM by LlewisStevens
WarGod82 Level 1 (0 points)

Ok. You know how when 2 iphone/apple users are texting and both have the same software update with the Icloud that their conversation bubbles in the text message are grey and blue. Grey being what they sent you and Blue what you sent them. Furthermore, when you are texting a non-iphone/apple user the conversation bubbles are Grey*what they sent you* and Green*what you sent them*

 

Now my fiance switched from her iphone 3gs to a Droid just 2 days ago.

I have a 3gs as well and we have noticed if I or her friends using an Iphone send a text message to her and it shows up on our phones as a blue conversation bubble *as if she still has her iphone* she does not receive our texts. But if our phones send her a text and they come up as a green conversation bubble, she gets them..

 

 

any idea on how to fix this to where all of our texts we send to her come up as a normal Green conversation bubble since she is no longer an iphone user.

We are constantly busy and need to be in contact with each other.

 

PLEASE HELP ASAP


iPhone 3GS, iOS 5.0.1
  • stevejobsfan0123 Level 8 (40,262 points)

    She will have to unregister her iPhone.
    http://supportprofile.apple.com

    She can sign in at the link above, then click "Edit Products" and remove the 3GS.

  • carebears0406 Level 1 (0 points)

    I don't have any products registered on here. So idk what the problem is. I had him disable the Imessage on his phone and it works now but id hate to make all my friends do that just to text me

     

     

    UPDATE

     

    after some time it FINALLY showed on here for me to unregister my iphone.
    I honestly hope this takes care of the problem!

     

    thanks!

  • maurice37 Level 1 (0 points)

    How long does it take to be able to text to a droid user who has just now unregistered her old Iphone?

  • maurice37 Level 1 (0 points)

    How long does it take to be able to text to a droid user who has just now unregistered her old Iphone?

  • LlewisStevens Level 1 (0 points)

    My husband has a new Droid (used to use an Iphone) and I have a new Iphone (used to have a 4, now have a 4S).  All texts I sent to him came back to my phone.  How we finally solved the problem:

     

    1) Turned out I'd registered my phone under his ICloud account.  I went onto the Apple site and registered an account with ICloud. 

    2) My husband unregistered his old Iphone per the above advice.

    3) I went into Settings - ICloud - and all the way at the bottom of that screen, selected "delete account" and deleted the account.

    4) Going back into ICloud, I re-registered under my new ID.

    5) We both rebooted our phones.

     

    Solved! 

     

    Hope that helps.