rented a video and it all green
my harry potter video from i ttunes is all green
how do you fix it
MacBook (13-inch)
If you see a green screen when you try to play a video, you probably need to install the latest QuickTime upgrade. You can download QuickTime free of charge from the Apple website at:
http://www.apple.com/quicktime/download
You will need to restart your Mac after upgrading QuickTime.
If you are attempting to view your video on a Windows computer, I recommend the following articles:
Troubleshooting iTunes for Windows XP and 2000 video playback performance issues
http://support.apple.com/kb/TS1386
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues