Windows cannot find C:\Program Files (x86)itunes.exe.I have tryed running as admin and uninstalling all apple programs and reinstalling It worked a couple of days ago...please help

Question

Level 1

8 points

Windows cannot find C:\Program Files (x86)itunes.exe.I have tryed running as admin and uninstalling all apple programs and reinstalling It worked a couple of days ago...please help

I have found today 03/03/2012 that itunes will not open and windows cannot find C:\Program Files (x86) itunes.exe it was workin fine a couple of days ago . I have tryed uninstalling all apple programs and support and reinstalling itunes on windows 7 ultimate 64bit but it will not find it and it is there ..please help Thanks fellow applers

iPhone 4S, iOS 5.0.1

Posted on Mar 3, 2012 6:00 AM

Reply

Answer 1

b noir

Level 9

72,336 points

Mar 3, 2012 5:38 PM in response to hypahippy

even tho it's so there

This is a bit too close to a message I'm familiar with that can indicate a hijack on the PC. So just in case I think we'd better try a malware scan.

Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hours on my Lenovo.)

http://www.malwarebytes.org/mbam.php

Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

Reply

Answer 2

hypahippy Author

Level 1

8 points

Mar 4, 2012 7:10 AM in response to b noir

Thanks for your help sorry I can't send the file log as I deleted it by mistake I can tell you that it was a Hijack malware with a little green leaf or green hedgehog and it was located in a itunes.exe somehow ..I wish I had saved it now to show ya Sorry ..I will keep looking for a record of the scan..Thanks again ; ¬ )

Reply