Windows cannot find C:\Program Files (x86)itunes.exe.I have tryed running as admin and uninstalling all apple programs and reinstalling It worked a couple of days ago...please help

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Windows cannot find C:\Program Files (x86)itunes.exe.I have tryed running as admin and uninstalling all apple programs and reinstalling It worked a couple of days ago...please help

I have found today 03/03/2012 that itunes will not open and windows cannot find C:\Program Files (x86) itunes.exe it was workin fine a couple of days ago . I have tryed uninstalling all apple programs and support and reinstalling itunes on windows 7 ultimate 64bit but it will not find it and it is there ..please help Thanks fellow applers

iPhone 4S, iOS 5.0.1

Posted on Mar 3, 2012 6:00 AM

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Answer 1

b noir

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72,324 points

Mar 3, 2012 11:34 AM in response to hypahippy

itunes will not open and windows cannot find C:\Program Files (x86) itunes.exe

What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

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Answer 2

hypahippy Author

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Mar 3, 2012 4:23 PM in response to b noir

Windows cannot find C:\Program Files (x86) iTunes.exe even tho it's so there..& thanks 4 your time & help

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Answer 3

b noir

Level 9

72,324 points

Mar 3, 2012 5:38 PM in response to hypahippy

even tho it's so there

This is a bit too close to a message I'm familiar with that can indicate a hijack on the PC. So just in case I think we'd better try a malware scan.

Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hours on my Lenovo.)

http://www.malwarebytes.org/mbam.php

Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

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Answer 4

hypahippy Author

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Mar 4, 2012 7:10 AM in response to b noir

Thanks for your help sorry I can't send the file log as I deleted it by mistake I can tell you that it was a Hijack malware with a little green leaf or green hedgehog and it was located in a itunes.exe somehow ..I wish I had saved it now to show ya Sorry ..I will keep looking for a record of the scan..Thanks again ; ¬ )

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Answer 5

b noir

Level 9

72,324 points

Mar 4, 2012 11:46 AM in response to hypahippy

🙂 You're welcome. Glad you got things fixed.

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