Q: i thought i lost my iphone. so i activated mobile me, sent a message and turned the sound on and locked it. then i found my phone ... i thought i lost my iphone. so i activated mobile me, sent a message and turned the sound on and locked it. then i found my phone a short time later and the screen would not come up or unlock and the phone will not stop vibrating. more
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Helpful answers
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Mar 3, 2012 7:21 PM in response to bellahunterby ChrisJ4203,I believe you have to unlock it from the find my phone website on the computer.
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Mar 3, 2012 7:22 PM in response to ChrisJ4203by bellahunter,i tryed, but there wasn't an option for that
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Mar 3, 2012 7:26 PM in response to bellahunterby ChrisJ4203,Try this link for further information and see if it tells you how to unlock it. http://www.apple.com/support/icloud/find-my-device/
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Mar 3, 2012 7:53 PM in response to ChrisJ4203by bellahunter,no it didn't, just leading tech support again
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Mar 3, 2012 7:58 PM in response to bellahunterby ChrisJ4203,My only other advice for you would be to connect the iPhone to iTunes and do a restore. You should be able to restore from a backup. See if you are able to complete that. I will have to read on a little more about the locking in find my iphone to see what you do afterwards.
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Mar 3, 2012 8:04 PM in response to ChrisJ4203by ChrisJ4203,Okay. Have you tried to reset the phone by holding the sleep/wake and home buttons together until you see the Apple logo and then release? If the iPhone restarts, you should be able to enter the 4 digit passcode you locked the phone with remotely. If that doesn't work, my only other guess would be as listed above, try the restore. I've looked everywhere I can think of.
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Mar 3, 2012 8:05 PM in response to bellahunterby stevejobsfan0123,bellahunter wrote:
the screen would not come up or unlock and the phone will not stop vibrating.
I would advise you to let the battery drain completely (you know when it stops vibrating), then try to plug it in and turn it on after it has a chance to start up.
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Mar 3, 2012 8:33 PM in response to bellahunterby ChrisJ4203,Did you check out this support document http://support.apple.com/kb/TS4006?
Did you get an email stating the passcode was changed?