Hi, can someone please assist me with my following situation.
I purchased some music and movies in iTunes when I was in the UK.
I am now in Malaysia, which do not support music and movie purchase, and I have lost some movie and music purchases.
How can I retrive them while I am in Malaysia now?
Thank you very much.
Hi...
I have lost some movie and music purchases.
The issue is that your credit or debit card credentials must be associated with the same country where you reside. So if you purchased media from iTunes in the UK, it will not be available from iTunes in another country.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Hi Thanks for your reply.
I have paid for those purchases so does this mean its lost for good?
Thank you.
I'm afraid so 😟
You're welcome.
thank you
Lost Purchases
