I have an early 2011 macbook pro and I am having to take my macbook pro into the genius bar in a couple days because of 2 keys that are broken. One key just keeps coming off and it's obvious that part of the key is broken. The other key is fully attached on the left side of the key, but on the right side it keeps popping off leaving the top left and bottom left part still hook on but the right side isn't. What do you think the genius bar will do?
What do you think the genius bar will do?
I think they'll fix your machine under warranty if it's still under warranty or AppleCare, and charge you for the repair if it isn't.
Doubt they will replace my whole keyboard for two keys.
So do I -- I think they'll replace the faulty keycaps. But whatever they do, it will be fixed.
Well I went to the Genius bar exactly a week ago and they replaced the two key caps and the scissor things. The sad part is I can tell that some other keys will break if I take them off because they aren't on my keyboard extremely well. I could probably lift them off a little easier then I would like just like I did to the other keys and that's how they had to be replaced.
"I could probably lift them off a little easier then I would like just like I did to the other keys and that's how they had to be replaced."
Then my advice is very simple: don't lift them off.
I know I won't. I guess I'll just wait until they start popping off.
You had to pull the first two off to break them, so you assume the rest are going to jump off by themselves? What's your logic there?
Well since there loose already, overtime they will probably fall off. I'm pretty sure other laptops have a little bit more durable keys on the keyboard then the Mac does.
adam1232 wrote:
Well since there loose already, overtime they will probably fall off. I'm pretty sure other laptops have a little bit more durable keys on the keyboard then the Mac does.
I have Mac laptops that are nearing double figures in age, no keys ever fell off, maybe it's you.
Ohhhh It's definitely not me! I am 100 percent positive! I even made a post on these forums about how well I treat my Mac. From what I was saying, some people commented and made fun of me by saying stuff like, "I treat my mac with love and kiss it every night just like my wife" And stuff like that haha.
adam1232 wrote:
Ohhhh It's definitely not me! I am 100 percent positive! I even made a post on these forums about how well I treat my Mac. From what I was saying, some people commented and made fun of me by saying stuff like, "I treat my mac with love and kiss it every night just like my wife" And stuff like that haha.
Then you must have really bad luck, your problem is not common.
I have a refurbished Feb 2011 MBP. No keyboard issues.
I could just be really picky
adam1232 wrote:
I could just be really picky
Keys detaching is not 'picky'
Or just really pessimistic. Why not cheer up and wait to worry until something goes wrong?
Macbook Pro cheap keyboard
