6 Replies Latest reply: Mar 4, 2012 12:38 PM by ervin25
ervin25 Level 1 Level 1

PLEASE HELP ME?!?!?!?!!?!?1

  • stevejobsfan0123 Level 8 Level 8
    expertise.iphone
    iPhone

    Restore in iTunes and put the iPod in recovery mode:

    http://support.apple.com/kb/HT1808

  • ervin25 Level 1 Level 1

    HEY STEVE HOW ARE I CANT EVEN GET INTO IT BECAUSE ITS LOCKED 4 21,807,410 MINS HOW DO I RESET IT?!?!?!?!?!!?!?

  • stevejobsfan0123 Level 8 Level 8
    expertise.iphone
    iPhone

    Did you place it in recovery mode and connect it to iTunes?

  • ervin25 Level 1 Level 1

    well i dont know how to but i plugged my usb to it and it said i had to try again because i was locked.... can you just give me the steps plaese???

  • stevejobsfan0123 Level 8 Level 8
    expertise.iphone
    iPhone

    The steps are provided in the link above.

     

    1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for  the device to turn off.
      • If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
      Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
      Image of an empty battery with socket to lightening bolt symbol
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears  you can release the Home button:
      USB cord pointing the iTunes symbol
    5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      Alert text: "iTunes has detected an iPhone in recovery mode..."
    6. Use iTunes to restore the device.
  • ervin25 Level 1 Level 1

    thanks it worked its recovering now