michaelanthonyricco69
Level 1 (0 points)

Q: Apple TV is useless

I purchased an Apple TV on February 7, 2012. It worked great the first week. Since February 15th, it has progressively  worse. I cannot even get through 30 minutes without it freezing or losing its connection. I have spent hours on the phone with Apple. The problem is NOT with my router or with my home. Apple TV is garbage. Buyer Beware.

Mac mini (Mid 2011), iOS 5.0.1, Aperture 3

Posted on Mar 4, 2012 11:26 AM

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michaelanthonyricco69

Q: Apple TV is useless

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  • by limaaa999 ,

    limaaa999 limaaa999 Aug 29, 2012 2:24 AM in response to vazandrew
    Level 1 (0 points)
    Aug 29, 2012 2:24 AM in response to vazandrew

    im not sure if every other device the person has works on the network BUT FOR the ATV, you can still call it a "network problem" but not the ATV itself.

    sure the network has faults, but why do other devices work? why can't Apple make the ATV work like their other products?

     

    im having the same issues with my brand new ATV. router is the time capsule.

    its beyond frustrating, when it keeps crashing back every 10 minutes  as I play a movie/tv shows from my imac's itunes

     

    and as for Airplay, goodness me, it mirrors fine with my ipad 2 when I only swipe between screens, but when i open an app, it crushes.so tell me what's the use of it if i can only see homepages of my ipad?

     

    i was trying to convince how great Apple really is to my anti-Apple roomate with the ATV, and given this performance, im sure i don't have to tell you the end of that story...

  • by vazandrew,

    vazandrew vazandrew Aug 29, 2012 6:36 AM in response to limaaa999
    Level 6 (19,190 points)
    Apple TV
    Aug 29, 2012 6:36 AM in response to limaaa999

    Try a restore. That could also be a faulty unit

  • by BenFinklea,

    BenFinklea BenFinklea Aug 30, 2012 6:53 AM in response to vazandrew
    Level 1 (15 points)
    Aug 30, 2012 6:53 AM in response to vazandrew

    Use Google’s Public DNS Server To Fix Apple TV Streaming Problems

     

    1. Navigate to Settings >> General >> Network and select Configure TCP/IP.

     

    2. Select “Manually” next to Configure IP.

     

    3. Dont change the IP address or the Subnet Mask and Router Address. Just click "Done".

     

    4. Set the DNS Address screen with the following: 008.008.008.008 and click “Done.”

     

    You should now be able to stream more smoothly on your Apple TV.

     

     

    If this works for you, please buy a cup of coffee for a complete stranger or some other selfless, random act of kindness.

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