Unread message count is wrong in Mail and Dock

How would you fix that on the iPad? It is fine at my workstation. Thanks!

Do you have to do this on your desktop machine and not your iPad?

Doing that on the desktop will not affect the iPad. The iPad count will not update the read messages until you open the app and let it update. If it is still wrong after that, then the only option would be try turning it off and back on and see if it corrects itself.

After that, you could try resetting the iPad back to it's original state and restore your content from a backup. I've never done that, so you would have to look up the instructions.

Thank you Hackintosh!

This keeps happening over and over again..is there a permanent solution for this?

What is the reason for this problem?

That worked for me too! Thanks HACKINT0SH! 🙂

I did all of this...three times...NO HELP...!

Any further advice would be greatly appreciated

I also talked to an Apple senior support specialist and we also tried the same things as mentioned here

I am hoping that there may be some kind of sotware that may help with this

(iMac 27" (2013) 10.8.2 Fusion Drive i7)

This was driving me nuts too. I resolved it simply by control clicking the mailbox (POP) folder and chose "Mark all Messages as Read" from the menu list. I have three POP accounts so I had to do each one individually. Did the trick.

I did that the other day and I do apoligize for not getting back to this forum....it did work

I have 10 POP accounts and almost 40 folders that emails get sorted to with rules.

So I had about 100 actual unread but the Mail Icon showed like 550...
So I went through each one and with the kestroke commands marked them all unread then went back in and marked them read

It worked,

I do not know why this bugged me but I let it get to me....

at any rate I agree with your advice

Unfortunately this approach does not work for IMAP or MS-Exchange accounts, which ar widely used. For these one needs to use the earlier recommendation to cause the Mail program to recreate its database. Once done, this solved my problem.

Thanks. This was a great solution.

Hi all,

I had the same problem. Followed the great advice on this board, but it still didn't work. I finally found the culprit. When the index files were rebuilt, the correct message count did not appear in my folders in Mail. After clicking on each folder (while investigating), a number appeared after I clicked it- 3 unread, 7 unread, etc. I took care of those, but still my dock icon was wrong. What could the problem be?

And then I found it- THE TRASH. The trash had over 60 unread messages and didn't show the count until I clicked on it. Hope this helps other users.

finally works for me, thank you very much! 🙂

This worked for me and it's very simple to follow--

First you must quit and exit out of the Mail then click on your desktop and go to the Finder,

Press shift-command-g and a popup will appear. Copy & paste or enter this into the popup window ~/Library/Mail/V2/MailData then enter

Now look for the folder called Envelope Index

Delete/trash that file

Now restart your Mail

This should take care of the problem--it did for me....

One!

Thank you very much. I had this problem for quite awhile and it bothered me so much, though I wasn't able to fix it until just now...!!!

Thank you thank you.