3 Replies Latest reply: Mar 5, 2012 9:10 AM by pjl123
Maximus527 Level 1 (0 points)

So here is the situation

I bought my iPad in the states, but now I moved to another country.

I accidentally cracked my screen later on, and after finding out that my friend will be traveling to the states soon,

I wanted him to get the screen replaced for me. Unfortunately, he won't be staying there for long, and so I was

Wondering If replacing the screen takes a long time, if I need to give him anything to get it repaired (receipt, etc), how long it will cost, 

And I was also wondering if I could get it replaced in another country instead.


I know that's a lot of questions, and I thank you in advance for answering them :)

iPad 2 Wi-Fi, iOS 5.0.1
  • tnethers Level 3 (515 points)

    Many reports have been as quick as 2 days. I was quoted 5 days for ship time, but received a device back next day. Others have received a trade at the store. It seems like it's dependent of the store.

  • Michael Black Level 7 (20,421 points)

    Accidental damage is not covered under warranty, so you could take it to any number of places.  The repair itself is not trivial though, so you'd want someplace you can trust, and preferable is an official Apple authorized repair facility.


    From past posts here and elsewere, it seems if Apple does it, the cost is somewhere around the $300 USD mark and typically takes a couple of days (assuming parts are available - replacement parts are not always readily available as most iPads "repaired" under warranty are actually replaced with factory refurbished units, and the broken item gets sent back to China for refurbishment if possible).


    Other online places say the repair can be from $129 to $220-$250 depending on damage.  iFixit has a guide to the process - http://www.ifixit.com/Guide/Installing-iPad-2-GSM-LCD/6161/1 and rates it as a "very difficult" repair.

  • pjl123 Level 5 (6,160 points)

    Apple is not going to fix it.  They will give you a new or refurb, most likely a refurb.  if they have one in stock.  You will be paying the out of warrenty charge, starting at $269 and up, depending on model.  If they do not have a refurb to give you, then it will become a shipping issue.


    If you have your friend go to a non apple repair place, I would expect nothing less than a couple of days, and only that repair place could give you a better estimate.