Previous 1 2 Next 20 Replies Latest reply: Aug 29, 2012 2:58 PM by jmdugan
Cauac Level 1 Level 1

I accidentally unchecked "Automatically Send Anonymous Diagnostic and Usage Data to Apple" on Console Preferences and immediately after that, this option grayed out, don't understand why. For me it's ok to send that information, I understand it helps to improve Apple's software performance and future software updates.


Could you please help me to reactivate this automatically?

MacBook (13-inch Mid 2010), Mac OS X (10.6.8)
Solved by red_menace on Mar 5, 2012 3:57 PM Solved

As mentioned by X423424X, that option gets greyed out when you choose "Don't Ask Me Again" from the diagnostic alert, since you will be prompted each time to (dis)agree.  Once you choose the "Don't ask me Again" option, the checkbox is enabled because there won't be any dialogs put up that you can choose in.

Reply by b j t on Sep 22, 2012 6:13 AM Helpful

In System Preferences, in bottom LEFT hand corner.

Screen Shot 2012-03-06 at 6.21.03 AM.png


Message was edited by: b j t

Reply by X423424X on Mar 5, 2012 12:17 PM Helpful

As I am writing this I don't see a way to reenable that checkbox (I'll keep searching).  FWIW the Console help says the following about that checkbox:


If you deselect “Automatically send diagnostic and usage data to Apple”, you will no longer see the option. When you encounter one of the events described earlier, you’ll see the message asking if you want to send diagnostic information to Apple.


So unless I can find a way to reset it (haven't looked at plists yet or did any real research) it appears to be a one way switch.  Once thrown, it's off, period.


Just found this which only repeats what Console Help says:


Mac OS X v10.6.3: Diagnostic and usage data collection

All replies

Previous 1 2 Next