Password Request Window Font Garbled

Question

tapH2O Author

Level 1

18 points

Password Request Window Font Garbled

A picture is worth a 1000 words so hopefully the screen shot will help.

Here's the background.

Just did a clean install of Lion on both my iMac and MBP.
Everything went swimmingly
No problems on iMac
No problems on MBP until...
When apply the various software updated, the window requesting password permission to install the update came up and the font was garbled
Everything works - I know it's asking for my password. I key it in and it moves on like everything is fine
Even though the screen shot shows Microsfot update, this happen on all updates, not just MS

I have no idea how or why and I don't know what steps I should take to fix.

Suggestions?

Thanks in advance.

Tim

iMac, Mac OS X (10.5.6)

Posted on Mar 5, 2012 10:05 PM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Mar 5, 2012 10:30 PM in response to tapH2O

Launch the Font Book application and validate all fonts. Resolve any issues that it finds.

Mac 101: Font Book

Reply

Answer 2

tapH2O Author

Level 1

18 points

Mar 6, 2012 2:34 PM in response to Linc Davis

Thank you for the reply.

There was one font with an issue (Palatino) corrected it, but still had the same issue. However, I realized that I did not reboot before I had the opportunity to test it.

Trying to find something else to install (update, app, etc.) to be able to test it after a reboot.

Still open to suggestions.

Tim

Reply

Answer 3

tapH2O Author

Level 1

18 points

Mar 6, 2012 2:37 PM in response to tapH2O

Actually, I just came up with a scenerio to test it and the same issue exists.

Tim

Reply

Answer 4

Linc Davis

Level 10

209,547 points

Mar 6, 2012 2:42 PM in response to tapH2O

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.

While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem(s)?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

Note: If you’ve activated FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:

Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem(s)?

After testing, reboot as usual (i.e., not in safe mode.) Post the results of steps 1 and 2.

Reply

Answer 5

tapH2O Author

Level 1

18 points

Mar 6, 2012 9:22 PM in response to Linc Davis

Excellent bit of troubleshooting.

First I identified that that issue is related to only my login. No problem on the new "Test" account that I created. Then I double checked it on my wife's login. All good. Never even occured to me that it might only be under my login.

Then I logged in under safe mode and there was no issue.

So I guess the good news is that we've identified the cause of the issue (as suggested, it appears that it's related to a 3rd Party application). But, it would seem the "bad news" is that I've identified which haystack holds the needle? :-)

I don't recall installing anything that I didn't have on Lion before ("update install" not a "clean install" as is the case now) (but couldn't sware to it).

Is there an "easy" way to narrow where the conflict might be?

Thanks for all your help.

Tim

Reply

Answer 6

Linc Davis

Level 10

209,547 points

Mar 6, 2012 9:27 PM in response to tapH2O

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software – potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions – they’re easy to carry out and won’t change anything on your Mac.

These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.

Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.

☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.

When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” (without the quotes) and press return. You should then get a new line ending in a dollar sign.

Step 1

Copy or drag – do not type – the line below into the Terminal window, then press return:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'

Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)

Step 2

Repeat with this line:

sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'

This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.

Step 3

launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'

Step 4

ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null

Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

Step 5

osascript -e 'tell application "System Events" to get name of every login item'

Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer – no typing, except your password. Also remember to post the output.

You can then quit Terminal.

Reply

Answer 7

tapH2O Author

Level 1

18 points

Mar 6, 2012 9:42 PM in response to Linc Davis

First off, thanks so much for your help and great troubleshooting.

Secondly, if you're able to figure out ANYTHING from what is here... let's just say I'm at a loss for words!

***

Step 1 Post the lines of output

Tims-MacBook-Pro:~ Tim$

Step 3 output

com.logmein.logmeinguiagent

com.logmein.logmeingui

com.google.keystone.user.agent

Tims-MacBook-Pro:~ Tim$

Step 4 output

/Library/Components:

/Library/Extensions:

/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

AudioMixEngine.framework

EpsonInformationService.framework

NyxAudioAnalysis.framework

PluginManager.framework

TSLicense.framework

iLifeFaceRecognition.framework

iLifeSlideshow.framework

/Library/Input Methods:

/Library/InputManagers:

LCC Scroll Enhancer Loader

/Library/Internet Plug-Ins:

AdobePDFViewer.plugin

Flash Player.plugin

Flip4Mac WMV Plugin.plugin

JavaAppletPlugin.plugin

LogMeIn.plugin

LogMeInSafari32.plugin

LogMeInSafari64.plugin

OfficeLiveBrowserPlugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

Silverlight.plugin

flashplayer.xpt

nsIQTScriptablePlugin.xpt

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.logmein.logmeingui.plist

com.logmein.logmeinguiagent.plist

/Library/LaunchDaemons:

com.adobe.versioncueCS3.plist

com.apple.remotepairtool.plist

com.logmein.logmeinserver.plist

/Library/PreferencePanes:

AppTrap 2.prefPane

Flip4Mac WMV.prefPane

Logitech Control Center.prefPane

VersionCueCS3.prefPane

/Library/PrivilegedHelperTools:

/Library/QuickLook:

GBQLGenerator.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component

FLV.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

/Library/ScriptingAdditions:

Adobe Unit Types.osax

LCC Scroll Enhancer Loader.osax

/Library/Spotlight:

GBSpotlightImporter.mdimporter

LogicPro.mdimporter

Microsoft Office.mdimporter

iWork.mdimporter

/Library/StartupItems:

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

com.adobe.versioncueCS3.monitor.plist

Library/Address Book Plug-Ins:

Library/Fonts:

28 Days Later.ttf

ACaslonPro-Bold.otf

ACaslonPro-BoldItalic.otf

ACaslonPro-Italic.otf

ACaslonPro-Regular.otf

ACaslonPro-Semibold.otf

ACaslonPro-SemiboldItalic.otf

AGaramondPro-Bold.otf

AGaramondPro-BoldItalic.otf

AGaramondPro-Italic.otf

AGaramondPro-Regular.otf

AlBayan.ttf

AlBayanBold.ttf

AllerDisplay.ttf

Aller_Bd.ttf

Aller_BdIt.ttf

Aller_It.ttf

Aller_Lt.ttf

Aller_LtIt.ttf

Aller_Rg.ttf

AmericanTypewriter.ttc

Andale Mono.ttf

Apple Braille Outline 6 Dot.ttf

Apple Braille Outline 8 Dot.ttf

Apple Braille Pinpoint 6 Dot.ttf

Apple Braille Pinpoint 8 Dot.ttf

Apple Braille.ttf

Apple Chancery.ttf

Apple Color Emoji.ttf

Apple LiGothic Medium.ttf

Apple LiSung Light.ttf

Apple Symbols.ttf

AppleCasual.dfont

AppleGothic.ttf

AppleMyungjo.ttf

ArchitectsDaughter.ttf

Arial Black.ttf

Arial Bold Italic.ttf

Arial Bold.ttf

Arial Italic.ttf

Arial Narrow Bold Italic.ttf

Arial Narrow Bold.ttf

Arial Narrow Italic.ttf

Arial Narrow.ttf

Arial Rounded Bold.ttf

Arial Unicode.ttf

Arial.ttf

ArialHB.ttf

ArialHBBold.ttf

ArnoPro-Bold.otf

ArnoPro-BoldCaption.otf

ArnoPro-BoldDisplay.otf

ArnoPro-BoldItalic.otf

ArnoPro-BoldItalicCaption.otf

ArnoPro-BoldItalicDisplay.otf

ArnoPro-BoldItalicSmText.otf

ArnoPro-BoldItalicSubhead.otf

ArnoPro-BoldSmText.otf

ArnoPro-BoldSubhead.otf

ArnoPro-Caption.otf

ArnoPro-Display.otf

ArnoPro-Italic.otf

ArnoPro-ItalicCaption.otf

ArnoPro-ItalicDisplay.otf

ArnoPro-ItalicSmText.otf

ArnoPro-ItalicSubhead.otf

ArnoPro-LightDisplay.otf

ArnoPro-LightItalicDisplay.otf

ArnoPro-Regular.otf

ArnoPro-SmText.otf

ArnoPro-Smbd.otf

ArnoPro-SmbdCaption.otf

ArnoPro-SmbdDisplay.otf

ArnoPro-SmbdItalic.otf

ArnoPro-SmbdItalicCaption.otf

ArnoPro-SmbdItalicDisplay.otf

ArnoPro-SmbdItalicSmText.otf

ArnoPro-SmbdItalicSubhead.otf

ArnoPro-SmbdSmText.otf

ArnoPro-SmbdSubhead.otf

ArnoPro-Subhead.otf

Artifika-Regular.ttf

Ayuthaya.ttf

Baghdad.ttf

Bangla MN.ttc

Bangla Sangam MN.ttf

Base 02.ttf

Baskerville.ttc

BellGothicStd-Black.otf

BellGothicStd-Bold.otf

BiauKai.ttf

BickhamScriptPro-Bold.otf

BickhamScriptPro-Regular.otf

BickhamScriptPro-Semibold.otf

BigCaslon.ttf

BirchStd.otf

BlackoakStd.otf

BlairMdITC TT-Medium

Bordeaux Roman Bold LET Fonts

BreeSerif_Reg.otf

BrushScriptStd.otf

COLLEGE.TTF

COLLEGEB.TTF

COLLEGEC.TTF

COLLEGES.TTF

Chalkboard.ttc

Chalkduster.ttf

ChaparralPro-Bold.otf

ChaparralPro-BoldIt.otf

ChaparralPro-Italic.otf

ChaparralPro-Regular.otf

CharcoalCY.dfont

CharlemagneStd-Bold.otf

Cochin.ttc

CollegiateBlackFLF.ttf

CollegiateBorderFLF.ttf

CollegiateFLF.ttf

CollegiateInsideFLF.ttf

CollegiateOutlineFLF.ttf

Comic Sans MS Bold.ttf

Comic Sans MS.ttf

CooperBlackStd-Italic.otf

CooperBlackStd.otf

Copperplate.ttc

Corsiva.ttf

CorsivaBold.ttf

Courier New Bold Italic.ttf

Courier New Bold.ttf

Courier New Italic.ttf

Courier New.ttf

Courier.dfont

Cracked

Damascus.ttc

DecoTypeNaskh.ttf

Devanagari Sangam MN.ttc

DevanagariMT.ttf

DevanagariMTBold.ttf

Didot.ttc

EccentricStd.otf

EraserRegular.ttf

EuphemiaCAS.ttc

Euros

EurosBol

EurosBolCon

EurosBolExtTwo

EurosBolObl

EurosCon

EurosDem

EurosDemObl

EurosExtTwo

EurosObl

Eurostile.t1

Franchise-Bold.ttf

Futura.ttc

GaramondPremrPro-It.otf

GaramondPremrPro-Smbd.otf

GaramondPremrPro-SmbdIt.otf

GaramondPremrPro.otf

Geeza Pro Bold.ttf

Geeza Pro.ttf

Geneva.dfont

GenevaCY.dfont

Georgia Bold Italic.ttf

Georgia Bold.ttf

Georgia Italic.ttf

Georgia.ttf

GiddyupStd.otf

GillSans.ttc

Gujarati Sangam MN.ttf

GujaratiMT.ttf

GujaratiMTBold.ttf

Gungseouche.ttf

Gurmukhi MN.ttc

Gurmukhi.ttf

Handwriting - Dakota

HarabaraHand.ttf

HeadlineA.ttf

Hei.ttf

Helvetica.dfont

HelveticaCY.dfont

HelveticaNeue.dfont

Herculanum.ttf

Hero Light.otf

Hero.otf

Hiragino Sans GB W3.otf

Hiragino Sans GB W6.otf

HoboStd.otf

Hoefler Text Ornaments.ttf

Hoefler Text.ttc

Impact.ttf

Impact_Label.ttf

Impact_Label_Reversed.ttf

InaiMathi.ttf

KOSALSAY.TTF

Kai.ttf

Kailasa.ttf

Kannada MN.ttc

Kannada Sangam MN.ttf

Kefa.ttc

Khmer MN.ttc

Khmer Sangam MN.ttf

Kokonor.ttf

KozGoPro-Bold.otf

KozGoPro-ExtraLight.otf

KozGoPro-Heavy.otf

KozGoPro-Light.otf

KozGoPro-Medium.otf

KozGoPro-Regular.otf

KozMinPro-Bold.otf

KozMinPro-ExtraLight.otf

KozMinPro-Heavy.otf

KozMinPro-Light.otf

KozMinPro-Medium.otf

KozMinPro-Regular.otf

Krungthep.ttf

KufiStandardGK.ttf

Lao MN.ttc

Lao Sangam MN.ttf

LetterGothicStd-Bold.otf

LetterGothicStd-BoldSlanted.otf

LetterGothicStd-Slanted.otf

LetterGothicStd.otf

LithosPro-Black.otf

LithosPro-Regular.otf

LucidaGrande.ttc

MULLET__.TTF

Malayalam MN.ttc

Malayalam Sangam MN.ttf

MarkerFelt.ttc

Menlo.ttc

MesquiteStd.otf

Metro.otf

Microsoft Sans Serif.ttf

MinionPro-Bold.otf

MinionPro-BoldCn.otf

MinionPro-BoldCnIt.otf

MinionPro-BoldIt.otf

MinionPro-It.otf

MinionPro-Medium.otf

MinionPro-MediumIt.otf

MinionPro-Regular.otf

MinionPro-Semibold.otf

MinionPro-SemiboldIt.otf

Monaco.dfont

MshtakanBold.ttf

MshtakanBoldOblique.ttf

MshtakanOblique.ttf

MshtakanRegular.ttf

Myanmar MN.ttc

Myanmar Sangam MN.ttf

MyriadPro-Bold.otf

MyriadPro-BoldCond.otf

MyriadPro-BoldCondIt.otf

MyriadPro-BoldIt.otf

MyriadPro-Cond.otf

MyriadPro-CondIt.otf

MyriadPro-It.otf

MyriadPro-Regular.otf

MyriadPro-Semibold.otf

MyriadPro-SemiboldIt.otf

NISC18030.ttf

Nadeem.ttf

NanumGothic.ttc

NanumMyeongjo.ttc

NanumScript.ttc

NewPeninimMT.ttf

NewPeninimMTBold.ttf

NewPeninimMTBoldInclined.ttf

NewPeninimMTInclined.ttf

Noteworthy.ttc

NuevaStd-BoldCond.otf

NuevaStd-BoldCondItalic.otf

NuevaStd-Cond.otf

NuevaStd-CondItalic.otf

OCRAStd.otf

Optima.ttc

OratorStd-Slanted.otf

OratorStd.otf

Oriya MN.ttc

Oriya Sangam MN.ttf

Osaka.ttf

OsakaMono.ttf

PCmyoungjo.ttf

PTSans.ttc

Palatino

Palatino.ttc

Papyrus.ttc

Pilgiche.ttf

PlantagenetCherokee.ttf

PointedlyMad.ttf

PoplarStd.otf

PortagoITC TT

PrestigeEliteStd-Bd.otf

Push

Push Black

Push2

Push2Black

RBNo2Light.otf

RBNo2Light_a.otf

Raanana.ttf

RaananaBold.ttf

RosewoodStd-Regular.otf

STHeiti Light.ttc

STHeiti Medium.ttc

STIXGeneral.otf

STIXGeneralBol.otf

STIXGeneralBolIta.otf

STIXGeneralItalic.otf

STIXIntDBol.otf

STIXIntDReg.otf

STIXIntSmBol.otf

STIXIntSmReg.otf

STIXIntUpBol.otf

STIXIntUpDBol.otf

STIXIntUpDReg.otf

STIXIntUpReg.otf

STIXIntUpSmBol.otf

STIXIntUpSmReg.otf

STIXNonUni.otf

STIXNonUniBol.otf

STIXNonUniBolIta.otf

STIXNonUniIta.otf

STIXSizFiveSymReg.otf

STIXSizFourSymBol.otf

STIXSizFourSymReg.otf

STIXSizOneSymBol.otf

STIXSizOneSymReg.otf

STIXSizThreeSymBol.otf

STIXSizThreeSymReg.otf

STIXSizTwoSymBol.otf

STIXSizTwoSymReg.otf

STIXVar.otf

STIXVarBol.otf

Sansation_Bold.ttf

Sansation_Light.ttf

Sansation_Regular.ttf

Satellite-Oblique.otf

Satellite.otf

Sathu.ttf

Silom.ttf

Sinhala MN.ttc

Sinhala Sangam MN.ttf

Skia.ttf

SoulMission.ttf

StencilStd.otf

Symbol.ttf

Tahoma Bold.ttf

Tahoma.ttf

Tamil MN.ttc

Tamil Sangam MN.ttf

TektonPro-Bold.otf

TektonPro-BoldCond.otf

TektonPro-BoldExt.otf

TektonPro-BoldObl.otf

Telugu MN.ttc

Telugu Sangam MN.ttf

Thonburi.ttf

ThonburiBold.ttf

Times New Roman Bold Italic.ttf

Times New Roman Bold.ttf

Times New Roman Italic.ttf

Times New Roman.ttf

Times.dfont

TrajanPro-Bold.otf

TrajanPro-Regular.otf

Trebuchet MS Bold Italic.ttf

Trebuchet MS Bold.ttf

Trebuchet MS Italic.ttf

Trebuchet MS.ttf

VIPER___.TTF

Verdana Bold Italic.ttf

Verdana Bold.ttf

Verdana Italic.ttf

Verdana.ttf

Webdings.ttf

Wingdings 2.ttf

Wingdings 3.ttf

Wingdings.ttf

ZapfDingbats.ttf

Zapfino.ttf

collegiateHeavyOutline Medium.ttf

defused.ttf

velvendc.ttf

儷宋 Pro.ttf

儷黑 Pro.ttf

华文仿宋.ttf

华文宋体.ttf

华文楷体.ttf

华文细黑.ttf

华文黑体.ttf

ヒラギノ明朝 Pro W3.otf

ヒラギノ明朝 Pro W6.otf

ヒラギノ明朝 ProN W3.otf

ヒラギノ明朝 ProN W6.otf

ヒラギノ角ゴ Pro W3.otf

ヒラギノ丸ゴ Pro W4.otf

ヒラギノ角ゴ Pro W6.otf

ヒラギノ角ゴ ProN W3.otf

ヒラギノ丸ゴ ProN W4.otf

ヒラギノ角ゴ ProN W6.otf

ヒラギノ角ゴ Std W8.otf

ヒラギノ角ゴ StdN W8.otf

Library/Input Methods:

.localized

Library/Internet Plug-Ins:

Library/Keyboard Layouts:

Library/LaunchAgents:

com.apple.AddressBook.ScheduledSync.ABExchangeSource.B66D4449-4CE3-44AA-BBE9-0D5 6A9381393.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.5C5DC28E-B29C-475A-887A-5F5 631BB0EC8.plist

com.apple.CSConfigDotMacCert-xxxxxxxxxxxx@me.com-SharedServices.Agent.plist

com.google.keystone.agent.plist

Library/PreferencePanes:

Tims-MacBook-Pro:~ Tim$

Step 5 output

2012-03-06 21:40:48.955 osascript[307:8703] Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found. Did find:

/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper

osascript: OpenScripting.framework - scripting addition "/Library/ScriptingAdditions/Adobe Unit Types.osax" declares no loadable handlers.

BravoTunes, iTunesHelper, AdobeResourceSynchronizer, AppTrap, Logitech Control Center Daemon, Dropbox, EpsonLowInkReminderAgent

Tims-MacBook-Pro:~ Tim$

Reply

Answer 8

Linc Davis

Level 10

209,547 points

Mar 7, 2012 5:43 AM in response to tapH2O

In the Finder, select Go ▹ Go to Folder... from the menu bar, copy the text on the line below into the box that opens, and press return:

~/Library/Fonts

Move the contents of the folder that opens (not the folder itself) to a new folder on the Desktop. Log out, log back in, and test. If the issue is resolved, either delete the fonts you moved, or experiment with putting them back until you find out which one(s) are causing the conflict.

Fonts that have the same name as built-in fonts are to be avoided.

OS X Lion: Fonts list

Reply

Answer 9

tapH2O Author

Level 1

18 points

Mar 7, 2012 1:45 PM in response to Linc Davis

Success - but there's a story.

Moved the fonts over to a folder on the desktop. Restarted and things were jacked up. All fonts had the same "garbled" effect. Things wouldn't show up on the destop. Couldn't read anything on menu bar. Things were bad (admittedly there were some minor palpitations).

Restarted in Safe mode. I was then able to see folders on desktop, allowing me to move fonts back into folder. Restarted. Got an error message identifying five fonts that "conflicted with system fonts" (Geneva, Helvetica, HelveticaNeue, LucidaGrande, Monaco). It gave me the option to ingore the conflict or send them to the trash. (Given which fonts they were, I was a little reluctant to just "get rid of them".) After sending them to the trash, I went back to make sure their "original" system fonts were still there - they were. Restarted again (after trashing the conflicting fonts). Ran the test and problem was resolved.

Thanks for your help! Could not have done it without your help - wouldn't have even known where to start.

Tim

Reply