Need help with Gmail on iPhone!

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Level 1

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Need help with Gmail on iPhone!

I have tried to set up Gmail through the iPhone mail client but have not been able to successfully connect. I've tried using the Gmail setup button and each time I am told that my user name and password don't match (they do). I've tried setting it up as both POP and IMAP but in both cases I keep getting error messages saying the server isn't responding. I've tried the authentication process mentioned in other threads to unlock my account/password. I've followed Google's instructions for setting up email on the iPhone through all of these ways and nothing is working! I'm a pretty tech-savvy person and I just can't figure it out. This can't be that difficult... Please help!

iPhone 4S, iOS 5.0.1

Posted on Mar 6, 2012 1:14 PM

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Answer 1

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KiltedTim

Level 10

195,195 points

Mar 6, 2012 1:20 PM in response to krysten220

If you have turned on 2 step authentication for gmail, you must go into your account settings on the web site and set up an exception for your phone or you will not be able to authenticate to it.

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Answer 2

razmee209

Level 10

191,298 points

Mar 6, 2012 1:22 PM in response to krysten220

to double check that you tried everything take a look at the link

IOS Gmail http://support.apple.com/kb/TS3058

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Answer 3

krysten220 Author

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Mar 6, 2012 1:35 PM in response to razmee209

Thanks, razmee. I did all of these things but there is a step missing... which, thanks to you, I stumbled upon! I had to add the device in my Gmail account and assign a device-specific password to use INSTEAD of my regular password. Then I unlocked my account with the Captcha and set up the account again with the Gmail setup link using the new password. Then magically it worked.

Thanks!

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Answer 4

krysten220 Author

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Mar 6, 2012 1:36 PM in response to KiltedTim

Thanks Tim. This was the issue. Strange that I couldn't find it in ANY of the Google help documents I read.

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Answer 5

razmee209

Level 10

191,298 points

Mar 6, 2012 1:36 PM in response to krysten220

Your welcome, glad it worked out.

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Answer 6

Jan 17, 2016 1:33 PM in response to razmee209

Hi razmee209, I am facing the same problem here and really need a solution. Theoretically your link should help me solve it but unfortunately the link does not work anymore. I tried so many ways but still it does not work. Any idea what I can do? Thank you!

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