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Helpful answers
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Oct 20, 2012 6:09 PM in response to turingtest2by Jason Johnson4,My PC no longer recongize me iPod Classic (80gb). It keeps resetting itself whenever I try to play music. IT shows it's full but I can't browse for tracks. I can't reformat or do anything with it while it's plugged into my computer (Win7). It says it's a RAW files sytem when I try to do anything in cmd/chck disk etc..
retracts: 79
Reallocates: 0
Pending: 7
power on: 2095
Start/Stops: 583
Current temp: 27C
Temp min:15c
temp max:43c
when I first did this test last week, I had only 3 pending. Then I read that tutorial about hitting it, so I beat the crap outta my ipod and it went to 7. Please help -
Oct 20, 2012 6:52 PM in response to Jason Johnson4by turingtest2,The stats don't look too serious. Try a DFU reset as described in this thread. https://discussions.apple.com/message/20043077#20043077
tt2
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Oct 21, 2012 8:29 PM in response to turingtest2by Jason Johnson4,woa that worked! took me awhile to figure it out but YES! worked. I'd given up hope...I lost a lot of music but oh well...at least I got a working ipod again!
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Nov 13, 2012 11:42 AM in response to turingtest2by AlexPitt9584,hi please help! here are my diagnostics...
retracts: 34
reallocs: 376
pending sectors: 8
poweron hours: 490
start/stops: 5091
temp: current 34c
temp: min 3c
tempt: Max 51c
all that happen's when i connect my ipod classic is i have to format it, then restore it and then it won't appear in itunes window once it has reset. i't just goes round in circles! help me !!!!!!
thanks
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Nov 13, 2012 12:01 PM in response to AlexPitt9584by turingtest2,Same advice as above: Try a DFU reset as described in this thread.
https://discussions.apple.com/message/20043077#20043077
If you have a PC it might help if you could ask a Mac-owning friend to restore it for you, or vice-versa.
tt2
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Nov 13, 2012 12:05 PM in response to turingtest2by AlexPitt9584,ok i did the DFU by holding select + menu for 12 seconds, the ipod shut off and hasn't come back on since, how do i reboot it :/
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Nov 13, 2012 12:10 PM in response to AlexPitt9584by turingtest2,You should restore it while it is in the current state. It should reboot of its own accord at some point in the process, otherwise you can reboot as normal.
tt2
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Nov 14, 2012 10:42 AM in response to turingtest2by AlexPitt9584,ok now i'm getting somewhere, once i reset i put it into disk mode, only the can i sync about 60 song's worth, then it interupts the sync with a message stating " itunes can not completethe sync as your ipod due to a problem with the ipod" blah blah need's formatting..so i format, then restore then back to square one, going round in very irritating circles of poop. help
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Nov 14, 2012 10:54 AM in response to AlexPitt9584by turingtest2,Any change in the stats?
Have you tried different ports or cables?
Have you tried disabling AV?
tt2
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Nov 21, 2012 8:38 AM in response to turingtest2by MeikaAu,Retracts: 218
Realloc:1535
Pending Sectors: 19
Poweron Hour: 639
Start/Stop: 215
Temp: Current 26c
Temp: Min 54c
Temp: Max 252c
I tried to do an Error-Check in Disk mode and then it reset itself part way through it. The stats on my ipod seem very parculiar compare to others in this thread. Can you please help?
Thank you.
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Nov 21, 2012 8:59 AM in response to MeikaAuby turingtest2,Something has obviously gone wrong at some point as the temperatures don't really make sense. Did the numbers change before and after the disk check? The reset may have been triggered if the drive wasn't able to find the tracks it was supposed to test, which again doesn't give much cause for optimism.
You can try a DFU reset or drive format to see if that will clear the remaining pending sectors into the reallocated group, but I suspect the drive is no longer healthy enough to be used for your media...
tt2
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Nov 22, 2012 7:15 AM in response to turingtest2by MeikaAu,These numbers were before the disk check. After I did a disk check I looked at the SMARTdata again and this is what it said:
Retracts: 225
Reallocs: 1544
Pending Sectors: 8
PowerOn Hours: 640
Start/Stops: 225
Temp: Current 28c
Temp: Min 54c
Temp: Max 252c
The pending sectors went down but resulted to an increase in Reallocs. I've formatted and have done a DFU reset twice already.
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Nov 22, 2012 8:43 AM in response to MeikaAuby turingtest2,Ideally a format/DFU reset would clear out all the pending sectors into the reallocated section. If that's not happening then it's picking up new dodgy sectors each time. Time to call it I think.
tt2
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Nov 24, 2012 4:02 PM in response to familyfishnby Davyie,Hey tt2, it seems you are the man to talk to.
My ipod (Classic 5th Gen 80GB) stopped working today when i went to restore it to default, as a quick way to reformat and get rid of the content on it so as to sync new content, never had any problems like this before.
Same error message as everyone else it seems (1439). is it just me or does it seem to be affecting all the old models quite coincedentally at the same time? haha. anywho i digress...
I've read your other posts and tried all the suggestions, but none have worked so far. I ran the iPod self diagnostic and got the following results, I would be grateful if you could spare the time to tell me your opinion on it, :-
retracts: 13
reallocs: 120
Pending Sectors: 0
Power on hours:328
start/stop: 23020
min temp: 6C
max temp: 54C
current temp: 33C
Cheers to anyone who can shed some light on this.
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Nov 24, 2012 4:22 PM in response to Davyieby turingtest2,High start/stop count, but not unreasonable for a 5th gen. I suppose. Reallocs is low and none pending is good news. It ought to behave... Try restoring using the following process. I assume it's valid for 5th gen. though I've only done it on my son's 6th gen. classic.
DFU Reset
Connect the classic to your computer with iTunes running then press and hold down Menu & Select like a normal reset but keep holding for 12 seconds. The iPod should reset as normal and then the screen should go black. iTunes should detect the device in recovery mode and offer to restore.
Other things to try are alternate ports, cables, and computers in case the issue is elsewhere in the chain.
tt2