Previous 1 4 5 6 7 8 Next 402 Replies Latest reply: Oct 18, 2015 9:34 AM by turingtest2 Go to original post Branched to a new discussion.
  • Jason Johnson4 Level 1 (5 points)

    My PC no longer recongize me iPod Classic (80gb). It keeps resetting itself whenever I try to play music. IT shows it's full but I can't browse for tracks. I can't reformat or do anything with it while it's plugged into my computer (Win7). It says it's a RAW files sytem when I try to do anything in cmd/chck disk etc..




    retracts: 79

    Reallocates: 0

    Pending: 7

    power on: 2095

    Start/Stops: 583

    Current temp: 27C

    Temp min:15c

    temp max:43c


    when I first did this test last week, I had only 3 pending. Then I read that tutorial about hitting it, so I beat the crap outta my ipod and it went to 7. Please help

  • turingtest2 Level 9 (68,552 points)

    The stats don't look too serious. Try a DFU reset as described in this thread.



  • Jason Johnson4 Level 1 (5 points)

    woa that worked! took me awhile to figure it out but YES! worked. I'd given up hope...I lost a lot of music but oh least I got a working ipod again!

  • AlexPitt9584 Level 1 (0 points)

    hi please help! here are my diagnostics...


    retracts: 34    

    reallocs: 376

    pending sectors: 8

    poweron hours: 490

    start/stops: 5091

    temp: current 34c

    temp: min 3c

    tempt: Max 51c


    all that happen's when i connect my ipod classic is i have to format it, then restore it and then it won't appear in itunes window once it has reset. i't just goes round in circles! help me !!!!!!



  • turingtest2 Level 9 (68,552 points)

    Same advice as above: Try a DFU reset as described in this thread.


    If you have a PC it might help if you could ask a Mac-owning friend to restore it for you, or vice-versa.



  • AlexPitt9584 Level 1 (0 points)

    ok i did the DFU by holding select + menu for 12 seconds, the ipod shut off and hasn't come back on since, how do i reboot it :/

  • turingtest2 Level 9 (68,552 points)

    You should restore it while it is in the current state. It should reboot of its own accord at some point in the process, otherwise you can reboot as normal.



  • AlexPitt9584 Level 1 (0 points)

    ok now i'm getting somewhere, once i reset i put it into disk mode, only the can i sync about 60 song's worth, then it interupts the sync with a message stating " itunes can not completethe sync as your ipod due to a problem with the ipod" blah blah need's i format, then restore then back to square one, going round in very irritating circles of poop. help

  • turingtest2 Level 9 (68,552 points)


    Any change in the stats?

    Have you tried different ports or cables?

    Have you tried disabling AV?



  • MeikaAu Level 1 (0 points)

    Retracts: 218


    Pending Sectors: 19

    Poweron Hour: 639

    Start/Stop: 215

    Temp: Current 26c

    Temp: Min 54c

    Temp: Max 252c


    I tried to do an Error-Check in Disk mode and then it reset itself part way through it. The stats on my ipod seem very parculiar compare to others in this thread. Can you please help?


    Thank you.

  • turingtest2 Level 9 (68,552 points)

    Something has obviously gone wrong at some point as the temperatures don't really make sense. Did the numbers change before and after the disk check? The reset may have been triggered if the drive wasn't able to find the tracks it was supposed to test, which again doesn't give much cause for optimism.


    You can try a DFU reset or drive format to see if that will clear the remaining pending sectors into the reallocated group, but I suspect the drive is no longer healthy enough to be used for your media...



  • MeikaAu Level 1 (0 points)

    These numbers were before the disk check. After I did a disk check I looked at the SMARTdata again and this is what it said:


    Retracts: 225

    Reallocs: 1544

    Pending Sectors: 8

    PowerOn Hours: 640

    Start/Stops: 225

    Temp: Current 28c

    Temp: Min 54c

    Temp: Max 252c


    The pending sectors went down but resulted to an increase in Reallocs. I've formatted and have done a DFU reset twice already.

  • turingtest2 Level 9 (68,552 points)

    Ideally a format/DFU reset would clear out all the pending sectors into the reallocated section. If that's not happening then it's picking up new dodgy sectors each time. Time to call it I think.



  • Davyie Level 1 (0 points)

    Hey tt2, it seems you are the man to talk to.

    My ipod (Classic 5th Gen 80GB) stopped working today when i went to restore it to default, as a quick way to reformat and get rid of the content on it so as to sync new content, never had any problems like this before.

    Same error message as everyone else it seems (1439). is it just me or does it seem to be affecting all the old models quite coincedentally at the same time? haha. anywho i digress...


    I've read your other posts and tried all the suggestions, but none have worked so far. I ran the iPod self diagnostic and got the following results, I would be grateful if you could spare the time to tell me your opinion on it, :-


    retracts: 13

    reallocs: 120

    Pending Sectors: 0

    Power on hours:328

    start/stop: 23020

    min temp: 6C

    max temp: 54C

    current temp: 33C


    Cheers to anyone who can shed some light on this.

  • turingtest2 Level 9 (68,552 points)

    High start/stop count, but not unreasonable for a 5th gen. I suppose. Reallocs is low and none pending is good news. It ought to behave... Try restoring using the following process. I assume it's valid for 5th gen. though I've only done it on my son's 6th gen. classic.


    DFU Reset

    Connect the classic to your computer with iTunes running then press and hold down Menu & Select like a normal reset but keep holding for 12 seconds. The iPod should reset as normal and then the screen should go black. iTunes should detect the device in recovery mode and offer to restore.


    Other things to try are alternate ports, cables, and computers in case the issue is elsewhere in the chain.



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