HT1595: Apple TV (1st generation): Troubleshooting wireless connections

Learn about Apple TV (1st generation): Troubleshooting wireless connections
therilfrom
Level 1 (1 points)

Q: Connecting apple TV at hotel

I am staying at a Marriott hotel and can't connect to the internet on apple tv. Access requires accepting terms and conditions. Is there a way to connect?

Apple TV (2nd generation)

Posted on Mar 6, 2012 6:11 PM

by Alley_Cat,Solvedanswer
Alley_Cat Alley_Cat
Level 6 (19,593 points)
A:

Not through AppleTV itself.

 

Best you could do is with a laptop and share the connection to AppleTv over ethernet with a cable.

 

Annoying isn't it.

Posted on Mar 6, 2012 6:13 PM

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therilfrom

Q: Connecting apple TV at hotel

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  • by Alley_Cat,Solvedanswer

    Alley_Cat Alley_Cat Mar 6, 2012 6:13 PM in response to therilfrom
    Level 6 (19,593 points)
    Mar 6, 2012 6:13 PM in response to therilfrom

    Not through AppleTV itself.

     

    Best you could do is with a laptop and share the connection to AppleTv over ethernet with a cable.

     

    Annoying isn't it.

  • by TheMickster,

    TheMickster TheMickster Dec 7, 2012 12:19 AM in response to therilfrom
    Level 1 (18 points)
    Dec 7, 2012 12:19 AM in response to therilfrom

    The answer is YES!

     

    There are two main things you have to know:

    1. What is the MAC address of the Apple TV that you own. Though pronounced the same as Mac, it refers to an industry standard of identinfying a specific device. It stands for Media Access Control.

    2. Who is the provider that the hotel is using.

     

    TO FIND THE MAC ADDRESS:

    This can be done before you pack your Apple TV and leave your house.

    1. Connect your Apple TV to the TV... turn both on... blah blah blah... Apple TV is displayed on the TV

    2. Go to Settings > General > About

    3. The MAC address is labeled as "Wi-Fi Address" in this situation (SEE PHOTO BELOW). It will be a set of 6 pairs of alphanumeric characters, each pair separated by a colon. For example... 00:11:22:cc:bb:aa (they'll look more random than this, but I didn't want to take a chance on posting someone's real MAC address)

    4. Write down that address. This is NOT CASE SENSITIVE.

     

    THE HOTEL'S SERVICE PROVIDER

    The service provider's information will typicaly be right in the hotel room because there is no reason for hotel staff to have to troubleshoot this stuff for us.

    1. Call the support number and follow their prompts to get to a support agent.

    2. Say, "Hello! I have an Apple TV, and I understand I can connect to your service by registering the MAC address with your service."

    3. They will ask you several questions to verify that you are staying at one of the hotels they service.

    4. Follow their instructions for registering the MAC address

    5. On your Apple TV, go to Settings > General > Network > Wi-Fi, and select the hotel's Wi-Fi.

    6. Voila! CONNECTED and Ready to Go!!!