I have deleted my trash and now there is a little pointer pointing at the trash for that account and the account won't take the trash anymore help

I deleted my trash and now It won't let me delete mail to trash from that account. I now have a pointer pointing at the effected trash account. Help?

iMac, Mac OS X (10.6.8)

Posted on Mar 7, 2012 9:00 AM

Reply
8 replies

Mar 10, 2012 1:13 AM in response to Gmoorer

Gmoorer wrote:


I deleted my trash and now It won't let me delete mail to trash from that account. I now have a pointer pointing at the effected trash account.

I'm sorry, but I don't understand any of this. What does "deleted my trash" mean? What does "delete mail to trash" mean? Where's this pointer? What's "the effected trash account"?


Perhaps a screen shot might help.

Mar 10, 2012 6:21 AM in response to Gmoorer

Maybe my terminology was poor. I tried to remove the old emails from the trash and now the trash won't take any old mails when I hit the delete button.

There is now a pointer next to the gmoorer trash label(see below)



User uploaded file When I delete an email I get the message below.User uploaded fileAny Ideas? I've got an appointment on Tuesday with the Apple store. Thansk Grady

Mar 10, 2012 4:13 PM in response to Gmoorer

(1) Your post is about Mail.app. If you provide specific details when you post a question, you're more likely to get useful answers.


(2) The 'pointer' is called a 'disclosure triangle'. It indicates that the item contains other items, which will be shown if you click on it. "Trash" is a actually a virtual mailbox, which contains messages deleted from your e-mail accounts, as well as from mailboxes stored on your mac. It appears that you have two e-mail accounts, "Scooperdude" and "gmoorer".


(3) I suspect you tried to move one or more mailboxes into the "gmoorer" trash. It's not a good idea to try to manipulate messages and mailboxes in Mail the way you do in Finder. If you want to delete messages, select the messages and press the Delete key, or choose Edit > Delete. If you want to remove messages from Trash, click on Trash to display its contents, select the messages, then choose Message > Move To, or Copy To, or Move to… Again.


(4) What to do. First, click the "gmoorer" disclosure triangle. Find out what is in there; it's probably another mailbox stored on your Mac. Move it back to its proper location. Then choose all mailboxes listed under "MAILBOXES", including Trash, and choose Mailbox > Rebuild. If this is successful, try to delete a message as indicated in (3).

Mar 11, 2012 6:08 PM in response to Gmoorer

Ah! As others have pointed out, you were discussing Mail's trash, which is different than the User's Trash, indicated by the Dock's Trash can (recycle bin in windoze parlance). Once you sort out your Mail app issue, see these:


Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Mac OS X keyboard shortcuts,
Anatomy of a Mac,
MacTips,
Switching to Mac Superguide, and
Switching to the Mac: The Missing Manual, Lion Edition.


Additionally, *Texas Mac Man* recommends:


Quick Assist,
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have deleted my trash and now there is a little pointer pointing at the trash for that account and the account won't take the trash anymore help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.