Previous 1 14 15 16 17 18 Next 525 Replies Latest reply: Jul 15, 2012 3:24 PM by Momomoesh Go to original post
  • Nobodyknowsimadog Level 1 (0 points)

    I crash regardless of grid or list mode. It's always when trying to sync to the iPad.

  • melina12 Level 1 (0 points)

    Downloaded the update on Wednesday March 7. Thought that by now, there would be some new update to fix this issue, but there's not.


    I can't play any songs at all on my macbook. When I click on the app to open iTunes, it pulls up for ~1 second, and then disappears with a error message shortly following saying, "iTunes quit unexpectedly". Well, no duh.......


    It won't let me click on anything during that one second of being up. I tried restarting my computer because I thought that might help and it definitely didn't.


    I'm not a fan of having to delete my libraries to start with an older version of iTunes. Although, I may end up having to resort to that because nothing's been fixed so far and I miss my music ):

  • DaaC Level 1 (0 points)

    It's very hard to downgrade since you updated to iTunes 10.6.

    In a Apple reseller they solved my problem. (it took arround 1 hour and a half for a 20 GB music library)


    • You have to move your iTunes folder (inside Music folder) to another place (Hard Drive) and create a new library
    • Then import to this new library, dragigng the music folders from the old library (iTunes/iTunes Media/Music)(advice, do it by steps, selecting arround 4 gigas each import and check if doesn't crash)
    • Then iTunes will copy the misic files to the new library (take some time). You have to do the same with your movies, podcasts, etc.
    • Finaly, check if it crashes anymore


    It worked for me.

    You might lose some album covers in the process, but it is sloved with right click option.

  • Fixback Level 1 (0 points)

    I have just observed that 10.6 on my Macbook plus the new mobile operating system on my iPhone and iPad results in all the crashes we have been experiencing.


    I warned my children NOT to upgrade to 10.6, BUT one of them already had.  He was running the previous mobile operating system and 10.6 plus previous mobile operating system worked normally without crashing.


    Perahps it is an incompability between the new systems.  New iTunes plus old mobile OS seems to work.  It seems from postings that perhaps Old iTunes and new OS may seem to work.


    Don't upgrade....YET.

  • Chris CA Level 9 (78,695 points)

    DaaC wrote:


    It's very hard to downgrade since you updated to iTunes 10.6.

    No, it is very simple.

    Took me about 2 minutes.


    Delete the iTunes library.itl file in the iTunes folder.

    Copy the latest iTunes library.itl file from /iTunes/Previous iTunes libraries/ folder to /iTunes/ and rename it iTunes library.itl.

    Delete iTunes 10.6 and reinstall 10.5.3.

  • kbrooklyn Level 1 (0 points)

    Like a number of people here, after upgrading to 10.6 itunes would crash after i tried to sync any device.


    I spent over two hours on the phone with an Apple tech adviser and found no solution.  After  reading Donald MacKenzie's post (and others with same suggestion), I was able to correct the crash issues by upgrading to iPhoto 9.2.2. While I'm really relieved the crash issue is solved, I think Apple should reimbursement users for the purchase price of $15 that was required to do the iPhoto upgrade just to have iTunes 10.6 work properly. 

  • Charmiepoo Level 1 (5 points)

    The thing is people are having multiple problems, from crashing to installation problems. It has been stated a few times in this thread that some people aren't even using iPhoto, yet are still having issues with 10.6. Upgrading iPhoto may seem like a fix.....but I would wager that your trouble with 10.6 are not over yet.



    I don't even understand why anyone would want to keep doggedly trying to get a very flawed software release to work. It's not worth the headaches when 10.5.3 still works perfectly fine with the new IOS on devices. Eventually, one hopes, Apple will get wise and build this new version over from scratch. It is a mess. Perhaps they are also sourcing software development out to countries with underpaid labourers now. Not impressive st all!

  • Allen2012 Level 1 (0 points)

    Dude, you are awesome!  My itunes 10.6 went from crashing intermittently, to crashing on startup.   Your instructions saved me. 

  • pixelpusha Level 1 (0 points)

    Charmiepoo is on the money.


    Apple® — Harrumph!


    More like — Banana® with all this monkeying about with workarounds (sorry, couldn't resist).


    Apple, please facilitate an easy fix for lazy individuals like myself.

  • songster67 Level 1 (0 points)

    I have 2007 iMac running Lion. Only way I found to avoid crash was one of the following: either turn off iTunes Match (hate that idea) or remove my Apple TV from Devices. As I have the 1st generation and planning to buy a new one end of week, not a big deal.

  • technomystic Level 1 (0 points)

    Me too. Crashes in 5 seconds in any mode even with no synching, even with Wifi off.

    I can still play local itunes playlst files thru my free Spotify app, but no ipod syching until they fix this.

  • VTchemist Level 1 (0 points)

    My easy fix was for iTunes crashing on syncing with my iPad2 was upgrade to the new version of iPhoto. Here what I did:


    1. upgrade iPhoto (cost me $14.99)

    2. let iPhoto upgrade the iPhoto database

    3. reset iPad (using the reset under the general setting of the settings icon of the iPad

    4. had iTunes search for all the album artwork (iPad not yet connected)

    5. connected the iPad and synced it.


    I did do a happy dance...


    Previously, I had tried rebuilding, rebooting, reinstalling iTunes 10.6, and using TimeMachine but nothing worked to solve the sync problem. I did not try downgrading to the prior iTunes version.


    Upgrading to the new software was fairly straightforward. While the cost of iPhoto was inconvenient, it wasn't as bad as loosing my albums or apps.


    Hope this helps.


    BTW, I am running 10.7.3 on a 2.8 GHz Intel Core 2 Duo (MacBookPro). I have an iPad2 with the latest software updates.

  • David Drahos Level 1 (5 points)

    Here's how you solve it, it's an issue with the iTunes Library artwork cache for me:


    In your iTunes library folder open the Album Artwork folder and inside delete the Cache folder

    example for Mac OS X: /Users/username/Music/iTunes/Album Artwork/Cache/


    On restarting iTunes your album art will be re-cached.


    This worked for me, can't say for everyone else.

  • Phoenixhiker Level 1 (0 points)

    Thank you theguypostingacomment for your instructions on how to downgrade to 10.5.3.

  • technomystic Level 1 (0 points)

    Trashing album artwork cache didn't help me but thanks.

    No change.

Previous 1 14 15 16 17 18 Next