Deni Kasama

Q: iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.

 

I'm under Snow Leopard (10.6.8).

 

Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

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Q: iTunes 10.6 crashing after upgrade

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  • by dai_vernon,

    dai_vernon dai_vernon Mar 16, 2012 6:44 PM in response to Deni Kasama
    Level 1 (10 points)
    Mar 16, 2012 6:44 PM in response to Deni Kasama

    I ended up using AppZapper to nuke all of the iTunes stuff, delete the library file and the XML database, reinstall iTunes 10.5.3 from the Apple website, and then manually re-adding all of my media.  It's extremely slow and extremely lame.

  • by Rowdy-Wear,

    Rowdy-Wear Rowdy-Wear Mar 16, 2012 8:27 PM in response to Deni Kasama
    Level 1 (0 points)
    Mar 16, 2012 8:27 PM in response to Deni Kasama

    Just adding my frustration to the list.

     

    Updated iTunes to 10.6 (40) on MAC OS X 10.6.8.

    The first thing I notice is that my TV Shows listings had duplicates.  Some episodes were listed up to four times.  This was not an issue prior to the upgrade.

     

    Now whenever I try to open TV SHOWS, iTunes crashes.

     

    I've tried multiple fixes listed throughout the discussion and nothing has worked.

  • by michaelfromsag harbor,

    michaelfromsag harbor michaelfromsag harbor Mar 17, 2012 5:41 AM in response to Rowdy-Wear
    Level 1 (4 points)
    Mac OS X
    Mar 17, 2012 5:41 AM in response to Rowdy-Wear

    Update on my "fix"

     

    itunes off

    reinstalled itunes

    removed from dock

    drag new itunes to dock

    started itunes

     

    sync worked for most of my iphone but then started to crash again

     

    bought iphoto 11

    working fine so far.

  • by mwheelerk,

    mwheelerk mwheelerk Mar 17, 2012 6:17 AM in response to michaelfromsag harbor
    Level 1 (10 points)
    Notebooks
    Mar 17, 2012 6:17 AM in response to michaelfromsag harbor

    I am very curious about a potential link to the version of iPhoto that is being run and the crashing of iTunes. I received a warning screen abou updating iphoto when I first upgraded to iTunes 10.6. I assume this was related to my having upgraded to Lion 10.7.3 so I did update to iPhoto 11. I have not experienced any iTunes crashes.

     

    Is there anyone who has iTunes 10.6 and iPhoto 11 and does experience crashes of iTunes?

  • by vickishome,

    vickishome vickishome Mar 17, 2012 6:50 AM in response to theguypostingacomment
    Level 1 (13 points)
    Mac OS X
    Mar 17, 2012 6:50 AM in response to theguypostingacomment

    Worked perfectly! Thank you for your clear instructions, much appreciated.

     

    For those looking for iTunes version 10.5.3, Apple has it available for download. Go to this page:

     

         http://support.apple.com/kb/DL1426?viewlocale=en_US&locale=en_US

     

    At the bottom, look for:

     

         Download iTunes 10.5.3 for OS X  here: iTunes 10.5.3 for OS X

         Download iTunes 10.5.3 for Windows 32 here: iTunes 10.5.3 for Windows

     

    Hope this helps!

  • by mwheelerk,

    mwheelerk mwheelerk Mar 17, 2012 7:12 AM in response to mwheelerk
    Level 1 (10 points)
    Notebooks
    Mar 17, 2012 7:12 AM in response to mwheelerk

    iPhoto!  I really think this is the issue. Reading through this thread, another thread on this site and two threads on other sites the 'fixes' for iTunes 10.6 without having to revert to an older version involve iPhoto.

     

    1. Update to iPhoto 11

    2. Delete iPhoto entirely

    3. Create a new 'fake' library and associate iPhoto with that library and open the 'real' library

  • by Susan Woodrum,

    Susan Woodrum Susan Woodrum Mar 17, 2012 8:22 AM in response to rfsjr
    Level 1 (18 points)
    iPad
    Mar 17, 2012 8:22 AM in response to rfsjr

    No more crashes during sync on iTunes 10.6 since upgrading to iPhoto 11 yesterday on my Macbook Pro running Lion 10.7.3.  I am VERY happy now and can use my New iPad without a hitch as well as my iPod Touch.

  • by OzziesMAC,

    OzziesMAC OzziesMAC Mar 17, 2012 8:30 AM in response to Susan Woodrum
    Level 2 (164 points)
    Desktops
    Mar 17, 2012 8:30 AM in response to Susan Woodrum

    Just don't change the sizes of your TV Shows or Movie Cover-Art or else guess what.

    CRASH!

  • by BrianM_WPG,

    BrianM_WPG BrianM_WPG Mar 17, 2012 10:00 AM in response to casmet
    Level 1 (0 points)
    Mar 17, 2012 10:00 AM in response to casmet

    My iTunes library dates back to 2007 or so, and mine isn't crashing

     

    (Mac Pro running 10.7.3, iTunes 10.6 I do have newest iPhoto though)

     

    iTunes 10.6 solved some performance issues I was having with iTunes 10.5.3 and the wifi backup/sync with my iPhone & iPad.  With iTunes 10.5.x it would get random spinning wheels and frequent errors about not being able to find the iPhone or iPad, with iTunes 10.6 the spinning wheels are gone, and I only very rarely get messages about not being able to find a device.

  • by rocketshipjack@yahoo.com,

    rocketshipjack@yahoo.com rocketshipjack@yahoo.com Mar 17, 2012 10:02 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 17, 2012 10:02 AM in response to Deni Kasama

    I have been having the same problem as everyone else here.  Here's what I did to make it work.

     

    Hold down the option key before clicking the iTunes icon.  A window comes up with two selections; "choose library" or "create library".  I chose create library.  it took awhile to create a new library from my exsisting music and movie library but when it was done iTunes did not crash anymore.  I did however lose all my playlists.  Apple needs to take responsiblility for this and correct the problem before more people try this out without knowing the problems that we are all having.  My OS is 10.6.8  and the itunes i was trying to upgrade is 10.6

     

    Hope this helps

  • by Rowdy-Wear,

    Rowdy-Wear Rowdy-Wear Mar 17, 2012 11:43 AM in response to mwheelerk
    Level 1 (0 points)
    Mar 17, 2012 11:43 AM in response to mwheelerk

    Yes, I have iTunes 10.6 (40) and I installed iPhoto 11.  iTunes crashes.  I am pretty sure it started crashing after I purchased iPhoto 11.

  • by Chris CA,

    Chris CA Chris CA Mar 17, 2012 1:35 PM in response to Rowdy-Wear
    Level 9 (79,692 points)
    iTunes
    Mar 17, 2012 1:35 PM in response to Rowdy-Wear

    Rowdy-Wear wrote:

     

    Yes, I have iTunes 10.6 (40) and I installed iPhoto 11.  iTunes crashes.  I am pretty sure it started crashing after I purchased iPhoto 11.

    I don't have iPhoto installed (and erase drive & new install of Lion) and iTunes 10.6 crashes.

  • by degarisj,

    degarisj degarisj Mar 17, 2012 4:16 PM in response to Deni Kasama
    Level 1 (0 points)
    Mar 17, 2012 4:16 PM in response to Deni Kasama

    I have been without itunes for 8 days and finally decided to upgrade iphoto to iphoto 11, hey presto itunes works again...it seems to be fixed for the price of an iphoto upgrade £10.49.  Disappointed in Apple thoug!

  • by philosokat,

    philosokat philosokat Mar 17, 2012 5:21 PM in response to Joshua Weinberg
    Level 1 (0 points)
    Mar 17, 2012 5:21 PM in response to Joshua Weinberg

    Create a new empty iPhoto library and choose that as default library. Try again and see if iTunes allows your iPhone to sync. If it works, just import your photos to the new library and go on your merry life. I had the same problem and I solved it this way. I got this tip from James McDermott (?) in another discussion.

  • by Eigerian,

    Eigerian Eigerian Mar 17, 2012 5:41 PM in response to rocketshipjack@yahoo.com
    Level 1 (0 points)
    Mar 17, 2012 5:41 PM in response to rocketshipjack@yahoo.com

    Thanks!!

     

    I have the same...10.6.8 and your solution worked......

     

    Ok it's a bit of a faff redoing your library, and apps on your device(s), but it worked for me....

     

     

    I'm now nervous about the recent upgrade to Safari, which i haven't upgraded to!

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