Deni Kasama

Q: iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.

 

I'm under Snow Leopard (10.6.8).

 

Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

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Q: iTunes 10.6 crashing after upgrade

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  • by MKinBB,

    MKinBB MKinBB Mar 23, 2012 8:58 PM in response to Kayvon1
    Level 1 (0 points)
    Mar 23, 2012 8:58 PM in response to Kayvon1

    Worked perfectly - thank you sooooo much - I had no itunes from 3/8 until today, 3/23 - pure he!! - restored 10.5.3 and will wait 3 weeks after 10.6.1 is launched. Ugh. Kayvon1 you rock!!!

  • by Matman285,

    Matman285 Matman285 Mar 23, 2012 10:44 PM in response to Deni Kasama
    Level 1 (4 points)
    iPhone
    Mar 23, 2012 10:44 PM in response to Deni Kasama

    I went the easy way for me and up graded yo I photo 11.

  • by Carameltofu,

    Carameltofu Carameltofu Mar 24, 2012 6:07 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 24, 2012 6:07 AM in response to Deni Kasama

    Had the same exact crashing problems ever since i updated my iTunes to iTunes 10.6. So frustrating. Followed

     

    https://discussions.apple.com/thread/3786818?start=45&tstart=0 (theguypostingacomment)'s instructions thoroughly and it fixed the problem. Many thanks! Hoping Apple would fix this crazy bug soon. Absolutely disappointed.

  • by morozkin,

    morozkin morozkin Mar 24, 2012 6:33 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 24, 2012 6:33 AM in response to Deni Kasama

    Moving iPhoto library from Pictures folder helped me. Seems that problem is with photo sync.

    I am using Aperture, so do not need iPhoto.

  • by J M Gross,

    J M Gross J M Gross Mar 24, 2012 8:37 AM in response to Deni Kasama
    Level 1 (5 points)
    Mar 24, 2012 8:37 AM in response to Deni Kasama

    I too managed to stop iTunes 10.6 from crashing in grid mode by reducing the size of the album covers to about 45%, based on some of the previous posts, so I can use iTunes again.  But I'm not happy.  I liked the larger covers, and I'm very disappointed that Apple apparently hasn't fixed this yet.  I don't have an iPhone, iPod or iPad so I don't have sync problems.  But I'm probably one of the few Mac owners who don't, and I'm really surprised that Apple has so far done nothing given such serious issues with such a key product!

  • by BellaSCLuna,

    BellaSCLuna BellaSCLuna Mar 24, 2012 1:18 PM in response to theguypostingacomment
    Level 1 (0 points)
    Mar 24, 2012 1:18 PM in response to theguypostingacomment

    Many thanks to theguypostingacomment, your sollution worked in an instant!

     

    Never before have apple failled in such an EPIC fashion than on the iTunes 6 upgrade in my opinion. Upon upgrading, my iTunes failed to work AT ALL, then having followed this guys instructions (see page 4 of this thread) everything was as good as new!

     

    My advice... DO NOT UPGRADE TO ITUNES 10.6!

    If however this advice reaches you too late, follow this guys instructions to succesfully revert BACK to iTunes version 10.5.3.

     

    Message was edited by: BellaSCLuna

  • by Karl Stoler,

    Karl Stoler Karl Stoler Mar 24, 2012 3:02 PM in response to Deni Kasama
    Level 1 (0 points)
    Mar 24, 2012 3:02 PM in response to Deni Kasama

    I spent some time today with a senior tech, and it seems that in some cases itunes 10.6 running on Lion is incompatible with iphoto 09.  Suggested upgrading to iphoto 11'

    the workaround is to open a finder window and go to pictures folder.  there you then right click on iphoto library.

    select package contents.  there should be 2 files called Album data.xml.

    Delete these.

    then reconnect iOS device and launch itunes. and sync.

    This has worked for me , but need to go through this process each time i Restart itunes or connect a different device.

  • by powerbook1701,

    powerbook1701 powerbook1701 Mar 24, 2012 3:32 PM in response to Karl Stoler
    Level 3 (571 points)
    iWork
    Mar 24, 2012 3:32 PM in response to Karl Stoler

    Is this bug only affecting Lion systems, or 10.6.8 also?

  • by cajphoto,

    cajphoto cajphoto Mar 25, 2012 6:11 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 25, 2012 6:11 AM in response to Deni Kasama

    Im one of the original posters to this discussion and Ive been getting emails everytime someone posts.  I stopped reading a week ago.  My solution was to reinstall iTunes 5.3 and thats worked out fine.  So I just wanted to give you all a big hug and kiss as I bid you farewell and adu as I am now leaving this discussion.  Ive met someone else.  Its not you, its me.  We should see other discussion groups.  But we can still be friends.  I'll call you.

  • by TomJF,

    TomJF TomJF Mar 25, 2012 11:41 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 25, 2012 11:41 AM in response to Deni Kasama

    Me Too!

     

    My iTunes "fails unexpectedly" at launch.  I just installed lion over snow leopard. I then ran software update to update to a) OS 10.7.3; b) Air Port 6.0; and c) iTunes 10.6.  So far everythings seems to be working EXCEPT iTunes.  Went to apple and downloaded and reinstalled iTunes 10.6.  No Joy!  I then unplugged airport extreme and tried iTunes.  Again no Joy.

     

     

    I'm on an iMac 2.66 GHz Intel Core 2 Duo;

     

    Any help would be greatly appreciated!!

     

    Thanks TomJF

  • by mwheelerk,

    mwheelerk mwheelerk Mar 25, 2012 12:14 PM in response to TomJF
    Level 1 (10 points)
    Notebooks
    Mar 25, 2012 12:14 PM in response to TomJF

    You are in a similar position to me.  What has worked for me, that does not seem to have worked for everyone, was to upgrade iPhoto 9 to iPhoto 11.  When I first upgraded to Lion from Snow Leopard and then upgraded to iTunes 10.6 I received a notice of iPhoto needing to be upgrade to iphoto 11 for everything to work just as I first launched iTunes 10.6.  My has worked fine since that time.

  • by Charmiepoo,

    Charmiepoo Charmiepoo Mar 25, 2012 1:14 PM in response to cajphoto
    Level 1 (5 points)
    Mar 25, 2012 1:14 PM in response to cajphoto

    cajphoto.........we will miss you. :-(

  • by TomJF,

    TomJF TomJF Mar 25, 2012 1:20 PM in response to mwheelerk
    Level 1 (0 points)
    Mar 25, 2012 1:20 PM in response to mwheelerk

    Thanks for the comment. 

     

    Since posting the comment I repaired permissions using Disk Utility.  This worked for me and now my iTunes appears to be working properly.  I'm not sure how long it will remain so.  After the permission repair I immediately launched iTunes and re-verified permissions to find that some 10 permissions had been altered by the iTunes launch.  However at the moment things are fine.

     

    I'm running iPhoto 9 version 8.1.2

     

    TomJF

  • by LenErickson2,

    LenErickson2 LenErickson2 Mar 25, 2012 2:33 PM in response to theguypostingacomment
    Level 1 (0 points)
    Mar 25, 2012 2:33 PM in response to theguypostingacomment

    With Lion / iPad & iPhone at 5.1 - syncing crashed.  Resolved my near-term problem completely!

    A visit to the Genius Bar recommended essentially this approach but staying at 10.6 iTunes - Fix only lasted overnight.  This has been solid.

  • by Paul J Griffin,

    Paul J Griffin Paul J Griffin Mar 25, 2012 3:04 PM in response to Deni Kasama
    Level 1 (0 points)
    Mar 25, 2012 3:04 PM in response to Deni Kasama

    The simplest solution for me was to use Time Machine to:

     

    1) restore iTunes 10.5.3 from  Applications/iTunes

     

    then also

     

    2) restore <user>/Music/iTunes/Library.itl from the same as the iTunes app above.

     

    Now I can access Podcasts without crashing again.

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