Deni Kasama

Q: iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.

 

I'm under Snow Leopard (10.6.8).

 

Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

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Q: iTunes 10.6 crashing after upgrade

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  • by Momomoesh,

    Momomoesh Momomoesh Mar 8, 2012 6:26 AM in response to pparsnipp
    Level 1 (8 points)
    Mac OS X
    Mar 8, 2012 6:26 AM in response to pparsnipp

    So is this just a way to get us to buy the new iphoto???

  • by unicorn27,

    unicorn27 unicorn27 Mar 8, 2012 7:15 AM in response to Deni Kasama
    Level 1 (5 points)
    Mar 8, 2012 7:15 AM in response to Deni Kasama

    Just to add my experience to the list...

     

    My iTunes 10.6 works fine until I select either Films or TV Programmes in the library, then iTunes crashes as it tries to load the artwork.

     

    I'm still running Mac OS X 10.6.8 and iPhoto is 9.2.2

     

    Thinking I'll downgrade iTunes if they don't release a fix soon.

     

    -=-=-

     

    Also, I can connect my iPhone 3G, first generation Apple TV and three iPods (third, fourth & sixth generation) and sync all devices with no problem.

     

    Message was edited by: unicorn27

  • by sks@mac.com,

    sks@mac.com sks@mac.com Mar 8, 2012 7:28 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 8, 2012 7:28 AM in response to Deni Kasama

    I'll add my experience as well..  Lion 10.7.3, Upgraded my iPads and iPhone to 5.1 fine, then upgraded to iTunes 10.6.  iTunes doesn't crash for me, but it will not see my devices anymore (except for old AppleTV 1).  Every time I dock an iPad or iPhone, I get a popup that states "Photos in the Camera Roll of "x" cannot be imported because the device is locked wih a passcode. You must unlock the device to import them".  Clicking ok clears the popup, but no devices in iTunes.

     

    Oddly, even if I unlock the devices, they still don't appear in iTunes.  So, while iTuens doesn't crash for me, it's as useless as if it did, since I can't sync, upload new stuff... and so on...

     

    ok, so where's 10.6.1?

  • by Lord Mex,

    Lord Mex Lord Mex Mar 8, 2012 7:33 AM in response to unicorn27
    Level 1 (0 points)
    Mar 8, 2012 7:33 AM in response to unicorn27

    Consider yourself lucky. At least yours opens

     

    Here's what I got after updating....

     

    http://www.youtube.com/watch?v=p-rIxcEcwZ0

  • by nategold,

    nategold nategold Mar 8, 2012 7:44 AM in response to Lord Mex
    Level 1 (15 points)
    Mar 8, 2012 7:44 AM in response to Lord Mex

    All of you need to report crashing at bugreport.apple.com  It requires a free login.  This is Apple's official bug reporting site.

  • by Lord Mex,

    Lord Mex Lord Mex Mar 8, 2012 7:51 AM in response to nategold
    Level 1 (0 points)
    Mar 8, 2012 7:51 AM in response to nategold

    It says:

     

    You must be a registered Apple Developer to file bugs via Bug Reporter.

  • by nategold,

    nategold nategold Mar 8, 2012 8:08 AM in response to Lord Mex
    Level 1 (15 points)
    Mar 8, 2012 8:08 AM in response to Lord Mex

    Lord Mex, you can sign up for free.  It is the only real way to get bugs to Apple.  You can click the send feedback but who knows where that goes and how much attention gets paid to it.

  • by krcarson,

    krcarson krcarson Mar 8, 2012 9:55 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 8, 2012 9:55 AM in response to Deni Kasama

    Just did some computer upgrades and now iTunes crashes for me every time I try to sync my iPod.  Strange thing is, it actually syncs it, but then iTunes crashes.  Fix this quickly, please, Apple!

  • by krcarson,

    krcarson krcarson Mar 8, 2012 9:58 AM in response to krcarson
    Level 1 (0 points)
    Mar 8, 2012 9:58 AM in response to krcarson

    update...not upgrade. Still working with snow leopard.

  • by chris31fr,

    chris31fr chris31fr Mar 8, 2012 10:03 AM in response to krcarson
    Level 1 (0 points)
    Mar 8, 2012 10:03 AM in response to krcarson

    Same for me : Itunes doesn't start after upgrade 10.6 ...Thanks !

    Working now after downgrade 10.5.3. ( software update doesn't propose 10.6 anymore...)

  • by TommyLee_,

    TommyLee_ TommyLee_ Mar 8, 2012 10:16 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 8, 2012 10:16 AM in response to Deni Kasama

    I'm beginning to wonder if there's some truth behind this iPhoto thing. I'm still using v8.1.2, because v9+ #@%$! in comparison in my opinion. Not to mention all the people who lost pics on the initial upgrade to iPhoto v9. As much as I'm an Apple fan, it ****** me off to no end, that they don't really QA anything!

     

    They probably have some high school kid in Cupertino do the upgrade on a Mac with the latest hardware and software one time. If it works, done!!! ...and #@%$! the public!

  • by Gabriel of Toronto,

    Gabriel of Toronto Gabriel of Toronto Mar 8, 2012 10:55 AM in response to Deni Kasama
    Level 1 (1 points)
    Mar 8, 2012 10:55 AM in response to Deni Kasama

    It is a small reassurance to know that my computer is not the only one wigging out after recently updating its iTunes software.

     

    My computer's behavior...iTunes either crashes on me, or it shows a **** of a lot of lag.  Will play music from my playlist, but readout of the song (ie. title, artist, time left in track, etc) lags behind, or just freezes altogether while the song continues on.  It's also seriously impacting the performance of the rest of the apps on my computer.  Browsing with my Chrome browser just ***** now, because anything is taking forver to load or browse through.  Solutions so far?  I'm just now researching this problem.

     

     

    Stats:

    MacBook

    OS X Version 10.6.8

  • by Momomoesh,

    Momomoesh Momomoesh Mar 8, 2012 11:18 AM in response to theguypostingacomment
    Level 1 (8 points)
    Mac OS X
    Mar 8, 2012 11:18 AM in response to theguypostingacomment

    I used your advice - guy posting a comment and dashe

    Trashed the new update (had to change preferences as someone suggested in a previous post).  Then went into time machine and restored the whole itunes folder from yesterday.  Now it works.  Just synched with no problems.

  • by TommyLee_,

    TommyLee_ TommyLee_ Mar 8, 2012 11:20 AM in response to Deni Kasama
    Level 1 (0 points)
    Mar 8, 2012 11:20 AM in response to Deni Kasama

    Update: My system is an iMac running OS x v10.7.3, with iPhoto v8.1.2

     

    Nothing I have tried so far (short of downgrading I presume) has worked. iTunes will work, until I plug in my iPhone 4, at which point it quits and disappears within 60-seconds flat every single time guaranteed!!!

     

    Also, Gabriel of Toronto; I have the same issues with Google Chrome (while iTunes v10.6 is open) as you described above with the overall lag.

     

    I contacted Apple, and most major Apple related websites like TUAW for instance, hoping the power they have will get Apple off there 'ace' to fix this problem most rikki-tik!!!

  • by Gabriel of Toronto,

    Gabriel of Toronto Gabriel of Toronto Mar 8, 2012 11:52 AM in response to TommyLee_
    Level 1 (1 points)
    Mar 8, 2012 11:52 AM in response to TommyLee_

    I registered with apple as a developer for the **** of it, just so I could log a bug report with them.

    Crossing my fingers this will get resolved soon.

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