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All replies
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Helpful answers
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Mar 8, 2012 12:07 PM in response to Gabriel of Torontoby PoloGringo,Same problem here. It worked 1 times and now it crashed on every launch. Windows 7/64, iTunes in French, no plugin.
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Mar 8, 2012 12:48 PM in response to Deni Kasamaby RoarX,KABOOOM! Another one bites the dust! Get a move on Apple! Seems like to me they are releasing a bad Beta on the general public. I really don’t get how something like this happens!
Mine crashed right on startup. I repaired disk permissions and reset my PRAM to no avail.
MY PARTIAL SOLUTION: The opening screen for me was TV shows. Following a suggestion on this thread, upon starting iTunes I very quickly clicked another location before it could crash. In my case I clicked the iTunes Store, and iTunes did not crash. However, if I select TV Shows after iTunes is running it will crash again. I went down the sidebar and selected every choice(Music, Podcasts, Playlists, etc.) and only TV Shows caused my iTunes to crash.
I was able to get my iPhone 4s to sync and backup fine(as long as I don't click TV shows). I can also play music, radio, podcasts and playlists.
I am using Snow Leopard 10.6.8. I also have the iPhoto '09 version 8.1.2 that some people suspect of causing the problem. I don't use Match or Ping.
Good lucky guys, I hope Apple fixes this ASAP.
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Mar 8, 2012 12:53 PM in response to RoarXby PoloGringo,I already thought the same tip. On Windows 7-64, you need to do it quickly because the opening screen is saved when you close iTunes. So I tried to change my "music" opening screen to another, closing iTunes before a crash, to save the current screen. The screen has saved successfully but the problem still the same, whatever is the opening screen. A big issue and we are a lot with the same problem.
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Mar 8, 2012 1:10 PM in response to Deni Kasamaby TommyLee_,iMac: OS X v10.7.3 w/supplemental, iTunes v10.6
After upgrading, my iTunes appears to work and play fine, that is until I connect my iPhone 4 via USB.
To be more exact:
- Once I connect my iPhone 4, iTunes will see that its connected. Everything is still fine at this point.
- Then, as soon as I click on my iPhone 4 in the left column, iTunes will quit and disappear within 60-secs.
I agree with you RoarX, I'm certain this was never tested or QA'ed, and Apple released it on the public to do the testing and troubleshooting for them for FREE. Isn't that how it works, the more wealthy a company becomes, the less they want to do to make even more money? Not looking good for Tim Cook right now, ...here's to the first big crap stain on his record as far as I'm concerned.
Suspect Steve is rolling over in his grave at Apples incompetence without him at the helm? ...hahaha
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Mar 8, 2012 1:20 PM in response to TommyLee_by Chris CA,TommyLee_ wrote:
I'm certain this was never tested or QA'ed,
Really? You are certain?
Since your work at Apple and have direct insight into their update and release procedures, why aren't you doing something about it?
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Mar 8, 2012 1:21 PM in response to TommyLee_by PoloGringo,@TommyLee: now you are giving your explanation, even I'm not sure at 100% (don't remember well), I think it was the same with me. Everything was fine until I plugged my iPad 2 via USB. Of course, the issue now is the same with or without any iDevice plugged.
Windows 7-64, iTunes 10.6, no plug-in
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Mar 8, 2012 1:35 PM in response to RoarXby RoarX,Just updating: When I viewed my Audio Books with the grid(large artwork) view selected it caused it to crash. The song/book list(no artwork), album list(small artwork), and surprisingly Cover Flow did not cause my iTunes to crash. I had no problem with any of my Music views.
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Mar 8, 2012 1:33 PM in response to Deni Kasamaby Kismet93,Same problem here. OS 10.7.3(Lion) on a Macbook Pro. iTunes crashes on boot.
My daughter has an older Macbook (white) with OS10.5.8 and she has just upgraded because of getting a new iPhone and she has experienced no problems with it at all.
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Mar 8, 2012 1:40 PM in response to Deni Kasamaby pparsnipp,Did someone say that Software Update is no longer offering iTunes 10.6 ?
If so then that is a first hint of some action back on the mother ship.
Let's hope for more.
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Mar 8, 2012 1:44 PM in response to pparsnippby nategold,It's true that software update no longer shows it, but why have they not pulled it from support downloads? Or itunes.com?
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Mar 8, 2012 1:47 PM in response to nategoldby greggmorris,Maybe the same people who let it out of the door are in charge of support downloads and itunes.com? *-)
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Mar 8, 2012 1:48 PM in response to nategoldby Jac90,I think it only doesn't show on the software update if you have already downloaded it (even if you've then deleted it). I asked a friend to check who hasn't updated ans she said the update is listed.
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Mar 8, 2012 2:17 PM in response to Chris CAby TommyLee_,Chris CA wrote:
TommyLee_ wrote:
I'm certain this was never tested or QA'ed,
Really? You are certain?
Since your work at Apple and have direct insight into their update and release procedures, why aren't you doing something about it?
Chris, I was having a late lunch and spit my food up because your post made me laugh so hard ...hahaha
Does 'CA' represent California? Are you the Cupertino High School kid to blame for this debacle? ...hahaha
Simple logical deductive reasoning is more than enough proof to know this release was not thoroughly tested. Have you not read this post in its entirety? ...hahaha This is NOT a single individual issue.
But hey, thanks for the laugh, it made my day...seriously! ...hahaha
If Apple is reading this and looking for a more than qualified software QA engineer, I'm open to entertaining offers ;P
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Mar 8, 2012 2:23 PM in response to Deni Kasamaby David in St. Louis,I found that if I restart the Mac first, iTunes will open normally. Give it a try.
David
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Mar 8, 2012 2:36 PM in response to TommyLee_by Chris CA,TommyLee_ wrote:
Simple logical deductive reasoning is more than enough proof to know this release was not thoroughly testedYou simply mentioned, "I'm certain this was never tested or QA'ed,"
I'd bet very large amounts of money it was thoroughly tested. I doubt very much Apple would let Joe Engineer simply toss something into the final build after the rest of it has been QA'd & tested (as in GM and other beta releases).
Have you not read this post in its entirety? ...hahaha This is NOT a single individual issue.
Yes I have. I reinstalled 10.5.3 because 10.6 was crashing (though I did not take much time with it at all).
Is it a problem? Sure looks like it. Bet it gets sorted very quickly.
It's not everyone and I highly suspect it is not a large percentage of users either. Keep in mind that most of the people posting here are having problems.
David in St. Louis seems to have it working ok.