What does it mean "the volume has the wrong case sensitivity for a backup"?

I am trying to transfer my backup data to a new hard disk and I get this message.

WD 3TB External Disk-OTHER, Mac OS X (10.6.8)

Posted on Mar 7, 2012 3:26 PM

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32 replies

Jul 4, 2014 3:45 PM in response to ComebackFreddy

Thanks Freddy! That solved my problem, too. Had a sparse image of an old MacBook Pro from 5 yrs. ago. Didn't know if there was anything important on it, so wanted to dump it off one external drive onto another, just . Opened up the image, saw all the files, but couldn't drag them to my other drive. Got the same error about case-sensitivity. Simply dragged the latest, largest backup into the trash. It asked for my password, then dumped it. Them I simply dragged it out of the trash onto my other drive, and all files are now accessible. Thanks!

Jul 18, 2014 10:53 AM in response to ComebackFreddy

Hi Freddy, man, I hope you are still around to expand on your comment.

I'm running Snow Leopard 10.6.8 on an iMac from 2008 which of course is out of Apple Support.

I have a Samsung external drive with my Time Machine backups on it, and need to grab my old GarageBand projects from a 2012 TM backup.

I can call up the backup in TM, see the files right there on the screen, but when I try to restore to any location, I get the "case sensitivity" error message.


I think your solution of putting the files in the trash was a great idea, and I want to try it, but once I get the .band files highlighted, how do I drag them to the trash? There is no trash can in sight inside the TM, and anything I do that involves the "Restore" button give me the error message. I can right-click the highlighted file and get a menu of options that have the word "delete" in them, is this what I should select? Sounds so ominous, and I really don't want to delete my projects! Can you tell me more detail about how to get the highlighted files into a trashcan somewhere, anywhere, so I can move them to a folder?


This is the closest thing to an answer I have come across, nothing else I've tried from any other threads has been useful.

Please, anyone, I need your help! Thanks in advance.

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What does it mean "the volume has the wrong case sensitivity for a backup"?

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