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What does it mean "the volume has the wrong case sensitivity for a backup"?

I am trying to transfer my backup data to a new hard disk and I get this message.

WD 3TB External Disk-OTHER, Mac OS X (10.6.8)

Posted on Mar 7, 2012 3:26 PM

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Posted on Mar 7, 2012 3:31 PM

Most likely the new disk needs formatting. Some are factory-formatted as case-sensitive. Macs normally don't use those. Just erase and format it as Mac OS Extended. That should allow you to use it with for your backup data.

32 replies

Mar 7, 2012 3:49 PM in response to RF03064

Most likely, your backups were on a case-sensitive disk (especially if you let Time Machine format it for you). If so, the drive you copy them to must also be case-sensitive.


Click the partition (indented, under the main line for the old TM disk) via Disk Utility (in your Applications/Utilities folder). The Format is shown towards the lower left:


User uploaded file


Format the new drive the same way. See #1 in Using Disk Utility for instructions.

Mar 7, 2012 4:36 PM in response to baltwo

Yes, I understand that, but the operative word is "normally."


If TM formatted the drive as case-ignorant, and a user did backups from the OSX drive for a period of time, then wanted to also back up a case-sensitive volume, it would be impossible. The user would have to erase the drive, losing all the previous backups, or start over with a different one.


By formatting it as case-sensitive, TM can back up case-sensitive and/or case-ignorant drives.


There's only one pretty rare situation where a problem arises: if you've changed the capitalization of some names and try to restore the old versions. If the case-sensitivity on both volumes is the same, TM (actually, the Finder) gives you this prompt (one for each file, unless you check the box):


User uploaded file


If the OSX drive is case-ignorant, and the backups are case-sensitive, however, it puts up this one:


User uploaded file


One message only, no matter how many files there are, and no names, not even in the log. So in a few cases, involving many files, it can be a significant hassle.

Nov 3, 2012 6:47 PM in response to crichards

It can probably be dealt with, but in some cases it's quite difficult and time-consuming.


What, exactly, is your situation, and how are the drives in question formatted? Are any of them network drives?


Are you trying to make backups, restore from backups, copy a set of backups, or what?


What kind of Mac do you have, and what version of OSX it is running?

Nov 3, 2012 7:09 PM in response to Pondini

iMac 27" running latest mountain lion 10.8


No network drives; seagate 1.5TB formatted case sensitive. The backups are irreplaceable since apple has deleted my original drive and data.


My primary drive was just replaced by apple under warranty. The drive hadn't failed but was one that apple had identified as a drive that was likely to fail. I am trying to restore a backup from the 1.5TB. finder sees the backups but gives me the case sensitive error when I try to restore from the drive.


I tried to copy them from this drive to the desktop but got the same error.

Nov 3, 2012 7:18 PM in response to crichards

crichards wrote:

. . .

I am trying to restore a backup from the 1.5TB. finder sees the backups but gives me the case sensitive error when I try to restore from the drive.

How are you restoring? Are you doing a full system restore, after starting from your Recovery HD? If not, that's your best bet. See Time Machine - Frequently Asked Question #14 for instructions and the gory details.


Or are you doing something else (if so, what)?


How are your internal HD and the exernal HD formatted?

Nov 3, 2012 7:34 PM in response to crichards

crichards wrote:


I've tried restoring both ways. Comman R on power on

And then selecting Restore From Time Machine Backup from the Utilities Menu?


User uploaded file



If so, that should work. If that's what you're doing, are you getting the message after going through the various windows that follow that selection? If so, was it on the Select a Destination window?



and by just launching tm

That would be after setting-up a user account; and that won't do a full system restore.

What does it mean "the volume has the wrong case sensitivity for a backup"?

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