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iOS 5.1 - Still No Genius Mixes

22006 Views 45 Replies Latest reply: Mar 16, 2012 8:42 PM by francisbd RSS
  • furQ Calculating status...
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    Mar 12, 2012 5:47 PM (in response to ejpre)

    Yep, seems that way. It's nice to be able to rule out some software bug or something though.

  • allanfromred oak Calculating status...
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    Mar 13, 2012 6:00 AM (in response to furQ)

    Sure would be nice for Apple to acknoledge that and save us a lot of time

  • PICKLESB Calculating status...
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    Mar 14, 2012 1:13 PM (in response to Easybourne)

    I have been speaking to a senior tech support person at Apple about this.  He spoke with an engineer and just today told me to go to the store menu in iTunes and do Update iTunes Match.  Then I turned it off on my iPad and restarted my iPad and turned match back on and now I have all my Genius mixes and can create a playlist from iCloud.  I know this did not work before because I had tried it as well.

  • NHC2365 Level 1 Level 1 (20 points)
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    Mar 14, 2012 1:15 PM (in response to PICKLESB)

    Its working for me now and I didnt change anything since it last didnt work. Must be something they did at their end.

  • ejpre Level 3 Level 3 (780 points)
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    Mar 14, 2012 1:23 PM (in response to PICKLESB)

    I did that at least half a dozen times over a several days with no effect before it finally "worked" (or genius just coincidentally started working).

     

    So there was definitely a problem at their end, which they are stalwartly refusing to acknowledge.  It's possible, however, that once they do fix it at their end, updated match can speed the process of the fix migrating to your device, but based on other reports, it was going to start working anyway pretty soon.

     

    There's no way Apple was uaware of this.  If they had simply issued a statement indicating there was a known problem and they were working on it, everyone would have just chilled until it started working, instead of wasting a lot of time with voodoo fixes.

  • sdudulon2 Calculating status...
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    Mar 14, 2012 2:16 PM (in response to ejpre)

    No luck for me :Still doesn't work. I am in france, perhaps there is something to do with the country. Maybe it will work in a few hours....

  • iamcardboard Calculating status...
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    Mar 14, 2012 2:23 PM (in response to sdudulon2)

    It's just started working for me (Mixes and playlists) this evening after I switched Match off and then back on again (again), and I'm in the UK, so they've started bringing it out in Europe by the looks of it. Only had it for a few minutes, but it's increadibly laggy. Hope it sorts itself out, I'd hate for the iPhone 4 to become bricked so soon. (this isn't the only problem I've been having since ios5 came out).

     

    EDIT: Yea, it's running smoothely now, must have been prepairing it as I was playing with it. Best of luck to everyone else.

  • Jazzman Level 2 Level 2 (160 points)
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    Mar 14, 2012 2:45 PM (in response to PICKLESB)

    iTunes on my computer or iTunes on my iPad/iPhone when turning match on or off for the "fix"?

  • jPhone7 Level 1 Level 1 (0 points)
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    Mar 14, 2012 3:02 PM (in response to iamcardboard)

    Yes. I just turned off match on my 4s and back on. Now new button genius there. Mixes are there now beside the G lists. Great!

  • PICKLESB Level 1 Level 1 (0 points)
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    Mar 14, 2012 3:30 PM (in response to Jazzman)

    I was told update match in iTunes. Then turn off on device then turn back on and it should be there.

  • jPhone7 Level 1 Level 1 (0 points)
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    Mar 14, 2012 3:48 PM (in response to jPhone7)

    Success on iPad and apple tv2 as well. Turned off Match and back on. Now the mixes finally appeared beside the G lists.

  • Jazzman Level 2 Level 2 (160 points)
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    Mar 14, 2012 4:09 PM (in response to jPhone7)

    Finally working!!! But no album art on the mix icon, weird. If I play a song in the Genius Mix album art for the song playing does appear though.

  • sdudulon2 Level 1 Level 1 (10 points)
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    Mar 14, 2012 10:37 PM (in response to Jazzman)

    It now works !!!!

  • mmouse Level 1 Level 1 (135 points)
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    Mar 14, 2012 11:52 PM (in response to sdudulon2)

    Woo-HOO!  Finally working for me!  Here's what I did:

    - On Mac iTunes, Updated Genius, then Updated iTunes Match

    - On iPhone, turned off Match, restarted iPhone, turned Match back on.

    At this point, I had Genius (working well so far) but no Mixes.

    - On Mac iTunes, Updated Genius, then Updated iTunes Match

    - On iPhone, turned off Match, force-quit Music.app, restarted iPhone, turned Match back on.

    Still no Genius Mixes.  Then, I read the help files again, and saw this note about Mixes when Match isn't on: "Genius Mixes are synced automatically, unless you manually manage your music..."  This references the 'Sync only checked music and videos' checkbox in iTunes.  On a hunch, I tried turning that off on mine (even though it has no effect, since I'm using iTunes Match).  Then I did a sync of the iPhone to iTunes, via cable.

    And it worked!!!

     

    Hope that helps someone!  Try turning off the 'Sync only checked music and videos' checkbox in iTunes.

  • shfonic Level 1 Level 1 (0 points)
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    Mar 14, 2012 11:58 PM (in response to mmouse)

    Hi all thanks for your solutions. Genius is now working for me. My Steps:

     

    iTunes on Mac - switched off Music Match

    iPhone - Switched off music match

    iTunes on Mac - Switched on Music Match

    After album art appeared in iTunes, Update Music Match, when this finishes, Genius Mixes appeared

    iPhone - Switched on Music Match - albums appeared, a minute later Genius Mixes appear

     

    Yay!

     

    Thanks all!!!

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