1 Reply Latest reply: Mar 8, 2012 12:10 PM by b noir
stickdogg Level 1 Level 1

i can not update or access itunes now.  someone please help?

win pc itunes 10.5.3, Windows 7, need the itunessetup.msi x64 instal
  • b noir Level 9 Level 9

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" /___sbsstatic___/migration-images/177/17796219-1.gifthingy on the Major Geeks page):




    To install the utility, doubleclick the msicuu2.exe file you downloaded.


    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:


    Cleanup removing itunes.png


    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?