1 Reply Latest reply: Mar 8, 2012 12:10 PM by b noir
stickdogg Level 1 Level 1

i can not update or access itunes now.  someone please help?


win pc itunes 10.5.3, Windows 7, need the itunessetup.msi x64 instal
  • b noir Level 9 Level 9

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" /___sbsstatic___/migration-images/177/17796219-1.gifthingy on the Major Geeks page):

     

    http://majorgeeks.com/download.php?det=4459

     

    To install the utility, doubleclick the msicuu2.exe file you downloaded.

     

    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:

     

    Cleanup removing itunes.png

     

    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?