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iphone 4s could not activate mobile data network after update to ios 5.1

after updating ios to latest version (5.1) last night i have noticed today the following:


trying to connect to mail / app store / safari via 3g generates the message 'could not activate mobile data network'


after checking settings 'enable 3g' is set to on; 'mobile data' is set to on and although i do not have a strong 3g signal the phone connected to these apps before the update.



help required

iPhone 4S, iOS 5.1, 32gb / Carrier - Orange - UK

Posted on Mar 8, 2012 6:11 AM

Reply
18 replies

Mar 8, 2012 6:24 AM in response to podgerookee

I had the same issue this morning (with a 3GS after update to iOS 5.1), but it turned out that the update had wiped the APN settings. This can be reset by going to


General > Network > Mobile Data Network


and re-entering the APN, username and password (this is usually a standard item, check the Orange webpage for further details).


Hope it helps!

Mar 8, 2012 6:51 AM in response to podgerookee

podgerookee wrote:


thanks for the quick response but the 4S doesnt have an option for mobile data network.


the only options are enable 3g (switched to on) and mobile date (also switched to on)


Oh dear, I didn't know that the 3GS did have something the 4S didn't have... :-) Mind you, it could be that you're tied to Orange, whereas mine was never tied to a particular network.


I had a quick browse around the Orange Website, and all I could find in the short space of time was the suggestion to reset the network settings (General > Reset > Reset Network or something like this). But obviously I don't know if that works, because mine now works fine....

Mar 8, 2012 7:34 AM in response to ttreen1950

Well, a few minutes after a hard reset, still got that message.


I went to App Store on iPhone, same message appeared, and then a few seconds later, it informed me I had 5 updates. Told it to update all, checked Safari and it is now connecting to the interwebs.


Haunted iPhone?


Voodoo?


Black Magic?


GCHQ?


(Actually the last opne's a joke - I can't believe they'd be that efficient or effective)

iphone 4s could not activate mobile data network after update to ios 5.1

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