Home Sharing is not working following update to iOS 5.1 and iTunes 10.6

I have a similar problem using Home Sharing. My iPhone wll connect and download the iTunes library details and playlists, but the Muic app on the phone will crash somewhat randomly claiming it is "Connecting .."

I just wanted to add that I am also having the same problem with my iPhone, as well as on my computer, which are running iOS 5.1, and 10.6.8 respectively. I cannot connect to my family's computers. We are all supposedly "sharing" on the same username, we are on the same wi-fi network, and there do not seem to be any issues with the firewall. I also do not have a password enabled on my iTunes library. I have tried restarting iTunes, deauthorizing all computers and re-authorizing them, and turned on and off Home Sharing. I have no idea what else to try!

We are having a problem last night here in Europe with getting Home Sharing to work with Apple TV and before everything worked fine.

Rented a movie and accepted an upgrade to Apple TV and iTunes. (Earlier in the week did a major firmware upgrade) Then every 5 minutes got thrown out of the movie and a screen came up asking to turn on Home Sharing, which was turned on on both the iMac (where I downloaded the rental) and the Apple TV. Did all of the obvious things such as disabling Home Sharing on both devices and reinstating it but to no avail...

I guess there's a bug in one or both of the upgrades?

Now that Steve (RIP) is no longer with us I hope Apple's quality standards are not slipping... Is someone at Apple reading this and what about a refund for the rental fee?

Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.

My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.

My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem!

Just to update anyone having similar problem with Home Sharing dropping out - I did all the things listed in my prior post: basically moved router as far away from all other electronic devices as possible. Moved Apple TV off of television base/stand. Changed router channel. Shut everything down and restarted it.

It is now working fine. We have watched three 2-hour movies without interruption. Hope this helps someone else.

It drops out for me even though I used wired connections for both the PC and the Apple TV. I actually think there are bugs in iTunes 10.6 (and 10.5) for Windows. I have only had problems in the last few months. I also have a MBP and if I play from its library, I get no drop-outs at all.

Moving router, changing channels blah blah blah .... what a load of rubbish !!! How in **** can a Senior Tech advise this as a solution when the ONLY this that has changed is an upgrade in iTunes to 10.6.

My sharing files worked perfectly with an earlier version AND iOS 5.1.

The problem MUST Be iTunes 10.6 - its the only variable that has changed in my setup.

Back to basic "Helpdesk 101" skills Senior Tech - what has changed from a previous working environment ???

iTunes 10.6 - obviously Apple have no solution to the problem and are wasting people's time by getting them to move routers / change channels / redesign your house - all for what - a faulty application that they have released.

Message was edited by: GemDarWen

IT WORKED !!!!

Only difference I found was that I never had the REQUIRE PASSWORD enabled. So I turned it on (enabled) and then turned off (disabled).

Thanks superjones :-)

I solved my problem by adding firewall rules for Bonjour and DAAS.

Please expand on your solution. Where? How?

See: http://support.apple.com/kb/TS2972 and in particular "Check Firewall Settings". There was a more specific knowledge base article which I can't find for some reason.

I added rules to allow Bonjour (TCP 3689) and DAAS (UDP 5353) to my firewall software. As soon as I did this home sharing with Apple TV not only became more reliable, but home sharing across all my devices started working.

I had the same problem and it's defo my firewall on the desktop. Ensure you open all the Ports as per the above reply and make sure you open them to All Computers not just those on the Home or Work Networks. Seems to have cleared my issue, for now.

had the airport card replaced in the iMac and things now working correctly. had already done all the above with no effect.

I love you Apple!

But ****! I hate you when you don't update the firware/sofware properly. The solution here worked for me. I am off to watch my 3 movies I wanted to watch 2 nights ago.

Many thanks to those that help in this community