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iTunes U Report Raw Daily log errors !

529 Views 6 Replies Latest reply: Mar 14, 2012 10:57 PM by distri RSS
distri Level 1 Level 1 (85 points)
Currently Being Moderated
Mar 8, 2012 7:56 AM

Hello,

 

   today I've downloaded again all raw daily logs now in format tsv.

 

  I've discovered that they have  with multiple errors like field shifted and wrong characters  ( i.e instead of ü I've found square root symbols).

 

The good point is that the new reports look to have more records per day compared to the old reports: old reports had missing record.

 

Regards

 

Diego

  • Darudh Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 12, 2012 8:57 AM (in response to distri)

    Hello,

     

    can confirm this. In addition the Storefront_id is at times missing or invalid ( 4 or 5 digits only )

     

    -Darudh

  • Bowie Poon Calculating status...
    Currently Being Moderated
    Mar 12, 2012 7:04 PM (in response to distri)

    Same here.

    Data fields are shifted and for some records, the URL values are somehow truncated and append to the values in title field, while leaving the URL field empty.

     

    Is someone working on this?

  • Bowie Poon Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 14, 2012 7:06 PM (in response to distri)

    The random errors like truncations, fields shifted or missing, messy data in the report is really a headache to us. We are unable to generate a summarised report base on those messy data.

     

    Say, one of the title value is 'Basic Chinese 1". In the report, some of the title values becomes:

    Basic Chinese 1ft Windows XP Professional Service Pack 3 (Build 2600)) AppleWebKit/534.54.16
    Basic Chinesele.com/WebObjects/DZR.woa/wa/viewPodcast?cc=us&id=466689031
    Basic Chinese 1es-iPhone/5.0.1 (3; 32GB) iTunesU/1.1

    There is no way we could identify such error without eyeball checking.


    Besides, we can't identify the item being downloaded/browsed using the ITUNES_ID either, since they are different (sometimes).

     

    To Apple Support, please fix it as soon as possible. Or could you resume the weekly summary report email before problem solved??

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