Apple TV viewing previous purchases

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Level 2

291 points

Apple TV viewing previous purchases

I have an ATV 2 and live in United Kingdom. I use apple iCloud and also subscribe to Music Match.

I watched yesterday's apple keynote presentation re ATV 3, due for release next week and during the presentation it was said that users of ATV will be able to view/stream their previously purchased movies from the iCloud using the new firmware v5. In fact the demo showed the ATV user visiting the iTunes store via 'Movies'...'Purchased' menu option and selecting a pre-purchased movie called 'Extremely loud & incredibly close' and was then able to stream the movie direct from the cloud.

So I downloaded the latest firmware for my ATV 2 today and whist the software is identical to the interface displayed during the keynote yesterday, there is no 'purchased' option in the movies app. So my question is this ... Is it a case that viewing pre-purchased movies is just an option for ATV 3 and not ATV 2 (albeit the option has always been available on ATV 1) or is this option not available to United Kingdom users?

Looking at my own research here: http://support.apple.com/kb/HT3069 .. It appears that the 'purchase' option for movies from the apple store should be allowed here in the UK ...so can anyone confirm whether or not they have the 'purchased' option on movies on their ATV 2 available in the new firmware.

Perhaps this is a feature yet to be enabled?

Posted on Mar 8, 2012 9:37 AM

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Answer 1

Mar 8, 2012 9:41 AM in response to KGriff

I would try restarting your ATV first, it seems to resolve my own issues with disappearing menu items.

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Answer 2

KGriff Author

Level 2

291 points

Mar 8, 2012 9:48 AM in response to Damian Smith1

Nope a reboot/unplug ...makes no difference. It seems another UK user has posted a similar message a few moments ago, so it remains unclear if this is a UK issue or a feature that is unavailable in ATV 2.

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Answer 3

Jam£s

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Mar 8, 2012 9:49 AM in response to KGriff

I have also found your question 🙂! hopefully we find an answer!

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Answer 4

Jam£s

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20 points

Mar 8, 2012 9:51 AM in response to KGriff

KGriff i also found this discussion https://discussions.apple.com/thread/3786855?answerId=17793945022#17793945022 the second response seems to make reference to the UK therfore i think it may be a UK issue!

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Answer 5

KGriff Author

Level 2

291 points

Mar 8, 2012 10:02 AM in response to Jam£s

Jam£s

In my earlier research I stumbled across this http://support.apple.com/kb/HT3069 in the apple knowledge base and looking at it the purchases option should be available to UK users according to the table albeit some countries do not have the option... So I am still not sure that it is a UK issue.

I was just wondering if there is anyone here from the US who can answer the question, by saying they currently have access to this 'purchased' feature via ATV2 and can access and stream previously purchased movies from the cloud.

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Answer 6

KGriff Author

Level 2

291 points

Mar 8, 2012 10:14 AM in response to KGriff

https://discussions.apple.com/thread/3786809?answerId=17793828022#17793828022&ac_cid=142432#17793828

However the above discussion is saying the feature is only available in the US... Hopefully the 'purchased' feature will spread to other countries soon in the same way music match was rolled out... Fingers x'd. It would change the way I purchase movies.

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