1 Reply Latest reply: Mar 8, 2012 11:23 AM by panjan2drum
panjan2drum Level 1 Level 1

While trying to update to iOS 5.1 on an older Mac running Leopard and iTunes 10.5 away from home, the update was downloaded, but couldn't be installed. The error message said it was due to older operating system. The phone is frozen at the "USB to iTunes" screen, and hard reset isn't working. It occasionally goes to the apple-on-black start up screen, then back to iTunes screen.


Back at home with a Mac running Lion 10.7.3, iTunes 10.6, iOS 5.01. Now the phone isn't recognized in iTunes. I've restarted iTunes and Mac. I have the phone charging.


Forget the update, I'd just like to restore at this point! Thanks!

Solved by panjan2drum on Mar 8, 2012 11:23 AM Solved
Also: I have read http://support.apple.com/kb/HT1808, but since iTunes doesn't recognize the phone, it's not recovering.