preview says I don't have permission to open any of my files

For some reason, whenever I try to open a file in preview (pdf, jpg, whatever), it says I don't have permission to view it. However, I am the owner of all these files (and I can open the files fine in other applications). Here is the screenshot of the error message: User uploaded file

I'm using Lion, version 10.7.3 (11D50b).

MacBook Air, Mac OS X (10.7.3)

Posted on Mar 8, 2012 11:12 AM

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Posted on Oct 21, 2013 10:05 PM

For me, what I determined was the culprit is Preview app. Quiting Preview app and then trying to open the file works--every time!


I believe it is a bug in the Preview app tyhat somehow it gets hung up and will not allow you to open any filetype associated with the Preview app, which in my case is *.png, *.jpg, *.pdf.

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Oct 21, 2013 10:05 PM in response to fidlet

For me, what I determined was the culprit is Preview app. Quiting Preview app and then trying to open the file works--every time!


I believe it is a bug in the Preview app tyhat somehow it gets hung up and will not allow you to open any filetype associated with the Preview app, which in my case is *.png, *.jpg, *.pdf.

Oct 21, 2013 10:38 PM in response to fidlet

This is likely a problem with the system's sandboxing routines for Preview. Relaunching the program and/or restarting the system should fix it, but if not then go to the Go menu in the Finder, hold the Option key, and choose "Library." Then go to the Containers folder and remove the folder called "com.apple.Preview" and then try relaunching the program to see if this helps.

Jun 17, 2016 8:32 PM in response to jmrowland

I had the same problem in El Capitan 10.11.5. In my case it was a transient problem that went away without me having to fix anything.


Here's what I observed for future record: I was able to open some files with Preview but not others. I've noticed that when I looked at the files in terminal using "ls -l", those could be opened showed "-rwxrwxrwx@" and those that couldn't be opened showed "-rwxrwxrwx" (without the trailing "@"). The man page for ls says "

If the file or directory has extended attributes, the permissions field printed by the -l option is followed by a '@' character." which is not particularly helpful.


The files without @ could be opened with other apps (say, Chrome) but not with Preview. Simply restarting Preview didn't help but eventually the problem went away without restarting the system or using other workarounds from this thread. Once the problem went away, all files showed the "@" in the permission field when using "ls -l"


Oh, an in my case all files were in the same directory copied from the same memory card of a digital camera.

Jun 25, 2016 9:02 AM in response to Topher Kessler

I'm running El Capitan and have been previewing 1000 images at a time and had this error every time I went to do the next batch, restarting finder didnt fix it, but restarting the whole computer fixed it each time, but very time consuming. Your suggestion worked. Could this be called a 'bug' to be reported or is it just that I am asking too much of preview to open 1000 images at a time? (I have to rotate and delete some BEFORE importing to photos)

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preview says I don't have permission to open any of my files

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