Previous 1 2 3 Next 40 Replies Latest reply: Mar 10, 2014 8:05 AM by Gjgx1969 Go to original post
  • Stefan Lautner Level 1 (5 points)

    Hi baze,


    that is exactly the solution I described in an other thread here in the support forum. The best way is to change the album artwork on the least (iTunes Match activated) device (in my case iMac) which has no local music stored. I changed 50+ album covers without any problems (if wasting time is not a problem for you ).


    Regards from Munich


  • thebaze Level 1 (0 points)

    No it's not. This is the solution you proposed:




    Which is much more complicated than simply deactivating iTunes Match on all but one device, changing the artwork, updating iTunes Match and then reactivating iTunes Match on the other devices.

  • Grahame Fendle Level 1 (0 points)

    thebaze wrote:


    I contacted the apple support, and they suggested to turn off iTunes Match temporarily on all devices but a single one: the one where you're gonna make the artwork changes. Then, after having done the artwork change, update iTunes Match and then, only then, reactivate iTunes Match on the othe devices as well.


    Tried this here, but it didn't work for me. If you're going to try this suggested solution, I'd recommened just trying it with a few albums first, rather than do what I did and waste two hours.

  • Glenn Ferguson Level 1 (95 points)

    Yeah, spotty at best on that solution.

  • Grahame Fendle Level 1 (0 points)

    Basically, anything embedded isn't going to be updated, no matter what you try and do with it. That's how it seems to me.

  • Stefan Lautner Level 1 (5 points)

    @thebaze and @fendle


    thebaze, you are right, the solution I wrote is a little bit more complicated then just turning off iTunes Match. But I disabled iTunes Match on all my other devices and Computers to do not interfere the changes I made on the least iTunes Match activated Computer. Then everything works really nice and smoth for me. I agree that it is a time consuming solution, but it works. iTunes Match only updates album art cover on "adding a new album to iCloud". I changed 50+ album covers in the depicted way:



    Regards from Munich


    PS: I also checked my whole library that it is downloadable from iCloud, and maybe it was not a really suprise 0,1% of the uploaded titles 10 out of 10000+ where not downloadable, although iTunes Match reported that everything was nice. But by downloading all from iCloud I prove that even the changed covers where stored.

  • JMichael11 Level 1 (0 points)

    I am pleased to report that I have had great success with getting the Album artwork updated on most of my Apple devices.  The ONLY device that has NOT yet updated is Apple TV.


    I'm running iTunes 11.0.4 on Mac 10.7.5 (Lion), where I made the original updates.

    Latest versions for both.  I just updated iTunes today.

    • iPhone 5:  iOS 6.1.4 (latest)
    • iPad Mini: iOS 6.0.4
    • Apple TV:  5.2.1 (latest)


    The process I used:

    1. Update Album info (Artwork on all, Name and Date on some) on 10 albums by using "Get Info" on the Album in iTunes.
      1. To update the artwork I simply did a drag-n-drop from a web site
    2. Switch to iTunes Store in iTunes
    3. From the iTunes menu, Store > Update iTunes Match
    4. Wait 5-10 minutes to give Apple plenty of time to get my changes into the iCloud



    1. The changes I made to Album Name and Date were updated on ALL devices
    2. The Album Artwork on ALL albums was updated on my iPad Mini
    3. The Album Artwork was NOT updated for 4 Albums on my iPhone 5
    4. None of the Artwork was updated on Apple TV
      1. I even did a "Reset" of Apple TV just to be thorough.


    I don't know if the process is slower with Apple TV, or if it just needs a software update.

    I'm assuming that the artwork was of "acceptable" size on all albums since all were updated on the iPad Mini.


    I'll report tomorrow whether or not there have been any further changes.

  • i am the walrus...... Level 1 (0 points)

    Just turn iTunes Match off (all your devices), change your artworks, update metada, etc. Then turn it on again (on your laptop) and let it do the process and voila everything is perfect, now turn it on in your other devices. 

  • George Cassello Level 1 (25 points)

    I've tried all of these suggestions and the same thing continues to happen. iTunes is really going downhill. Its agonizing to use with Match and Mavericks.

  • George Cassello Level 1 (25 points)

    I am so sick and tired of the randon issues and incosistancies and problems with this product. I've been doing a major reorganization and tagging of my library. About 30 hours invested so far. Along with artwok randomely reverting back to old versions, Ive been rating everything I've finished with 5 stars so I can keep track. I've been working on this for 4 hours this morning. Figured I'd stop for a while, updated iTunes match and all my rating from this morning are back to no stars. So frustrating. Match has been running for years now and so many issues and long running issues still occur. So frustrating how Apple is so arrogant and does'nt listen to its customers. Arrg.

  • Gjgx1969 Level 1 (0 points)

    To All:  After Match undid about 4 hours of tagging and what not, I do not trust it.  I therefore make all changes on a portable HD, then drag it into iTunes.  If it works great, if not, I still have the changes I made and Apple can't undo it all.  Most of the time I can figure out why iTunes reverts the changes I make by poking around on the web.  Then I try it again.  This has saved me much frustrastion. 

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