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Netflix is not available please try again later (789) for 2 days?

I updated my atv and now Netflix is unavailable I saw other faults in other questions but no one else having the same error

Posted on Mar 8, 2012 6:19 PM

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Posted on Mar 11, 2012 8:59 PM

Same problem here.. any ideas?

80 replies

Mar 11, 2012 9:26 PM in response to Amcmurdy

Reboot did not work for me either. We first started getting this problem during the last upgrade of the ATV OS. With the new release I created a new account that was billed through Apple hoping this would solve the problem. But it doesn't. I have a Roku (which I really dislke) running on the same netwwork as the ATV and it has no problems. It is definetely an ATV problem.


In addiont Netflix does not recognise the error code (789).

Mar 25, 2012 2:51 PM in response to sdv5

Just spoke with Netflix. My problem is caused by the very limited account I have with them. We rent one DVD at a time (max of 2 per month), and have limited amount of online streaming. The key issue is that our account does not allow us to watch online using a device such as ATV3. We are limited to using a regular computer. As they explained to me, error 789 indicates that the device being used to watch online streaming content is not compatible with the service that we subscribed to. I'll set up a separate account for streaming only, and report back if it solved the problem.

Netflix is not available please try again later (789) for 2 days?

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