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All replies
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Helpful answers
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Mar 15, 2012 6:29 AM in response to ilikeAppleproductsbutHateAppleby garyfromgove,Did you fix your error problem it *** because i carnt update my apps or download anything. I like there iphones but im sick of these problems just about evertime i do a apple update.
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Mar 16, 2012 7:37 AM in response to garyfromgoveby ilikeAppleproductsbutHateApple,No I haven't got a solution yet.
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Mar 17, 2012 2:57 PM in response to ilikeAppleproductsbutHateAppleby Galdino Neto,I have the same problem with the same error code.
I an't buy anything from iTunes.
No way to fix it yet?
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Mar 18, 2012 9:44 PM in response to ilikeAppleproductsbutHateAppleby Asthav,I am facing the same issue with itunes
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Mar 20, 2012 10:28 AM in response to ilikeAppleproductsbutHateAppleby Asthav,Fixed it -
Check internet advanced settings of Safari installed on your system. Disable proxies (if any).
Also add Safari to the exceptions of Windows Firewall.
It worked for me!!
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Mar 21, 2012 8:30 AM in response to Asthavby ilikeAppleproductsbutHateApple,I dont have safari, Internet Explorer and Google chrome are both on my exceptions for windows firewall, Proxies are disabled.
I tried installing a earlier version of itunes but then of course my library would not work! Come on Apple, are you going to do anything about this? I know you are lossing money from me!
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Mar 23, 2012 9:03 AM in response to ilikeAppleproductsbutHateAppleby onswoboo,Everyone... I'm running Windows 7 64bit version. I haven't been able to sign into the itunes store for over two weeks until now! I finally got something from apple support that fixed it. There were remnants of a previous download still in my registry that never got cleaned up. This prevented me from signing in and using the itunes store. The below link from support enabled me to download and find the issues. Keep in mind this is a sort of registry editing, free software so be carefull!! You can screw up your computer big time by deleting the wrong stuf!!!
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
I can now access the store and login Thanks!!!
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Mar 23, 2012 9:03 AM in response to ilikeAppleproductsbutHateAppleby curlydxb,Have the same problem since two weeks. I have tried everything including Apple Support Techs recommendations, blogs, etc. Apple Techs keep on telling me that they are looking at the issue !!! It seems that they can not figure it out !!! What to do ? Any genius around here who have the solution ? I would really appreciate
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Mar 26, 2012 12:40 PM in response to curlydxbby janelilley69,I had this problem - itunes just refused to accept my log in from my laptop when i could get on on my ipad. I tried the eariler suggested fix and realised i was running speedbit video accelerator which was on the list of programs which cause issues with itunes. on a hunch i uninstalled it and then tried to log in - did it straight away. its probably something similar on your system which itunes doesnt like.
try opening the winzip file from the following link and looking at which of the programs listed you have. if its just some free software, remove it then get onto itunes http://support.apple.com/kb/TS4123
when you have done with itunes, reinstall the software you want to use.
hope this helps, it worked for me
regards
Jane
(win 7 / 64 bit)
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Mar 27, 2012 2:20 AM in response to janelilley69by garyfromgove,Thanks this worked for me uninstalled video accelerator and now itunes is back to normal
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Mar 27, 2012 2:21 AM in response to curlydxbby garyfromgove,uninstall video accelerator this worked for me
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Mar 27, 2012 2:23 AM in response to ilikeAppleproductsbutHateAppleby garyfromgove,uninstall video accelerator should fix your problem
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Mar 27, 2012 2:27 AM in response to Galdino Netoby garyfromgove,just uninstall video accelerator should fix it
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Mar 27, 2012 9:49 AM in response to garyfromgoveby soapy_davison,Uninstalling video accelerator didnt work for me.
I went to the length of formating my hard disk and resintalling windows. Even with a vanilla windows install and just iTunes i still have the same issue. I have no 3rd party software and no security software, just a fully updated Windows Service Pack 3 installation.
I have spoken to Apple and they are currently investigating the possibility that this is a server side issue. I suspect it will be certificate related somehow. No point in wasting any more time until i hear back from Apple.