ERROR 0X80092013

Did you fix your error problem it *** because i carnt update my apps or download anything. I like there iphones but im sick of these problems just about evertime i do a apple update.

I have the same problem with the same error code.

I an't buy anything from iTunes.

No way to fix it yet?

I am facing the same issue with itunes

Fixed it -

Check internet advanced settings of Safari installed on your system. Disable proxies (if any).

Also add Safari to the exceptions of Windows Firewall.

It worked for me!!

Everyone... I'm running Windows 7 64bit version. I haven't been able to sign into the itunes store for over two weeks until now! I finally got something from apple support that fixed it. There were remnants of a previous download still in my registry that never got cleaned up. This prevented me from signing in and using the itunes store. The below link from support enabled me to download and find the issues. Keep in mind this is a sort of registry editing, free software so be carefull!! You can screw up your computer big time by deleting the wrong stuf!!!

Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123

I can now access the store and login Thanks!!!

Have the same problem since two weeks. I have tried everything including Apple Support Techs recommendations, blogs, etc. Apple Techs keep on telling me that they are looking at the issue !!! It seems that they can not figure it out !!! What to do ? Any genius around here who have the solution ? I would really appreciate

I had this problem - itunes just refused to accept my log in from my laptop when i could get on on my ipad. I tried the eariler suggested fix and realised i was running speedbit video accelerator which was on the list of programs which cause issues with itunes. on a hunch i uninstalled it and then tried to log in - did it straight away. its probably something similar on your system which itunes doesnt like.

try opening the winzip file from the following link and looking at which of the programs listed you have. if its just some free software, remove it then get onto itunes http://support.apple.com/kb/TS4123

when you have done with itunes, reinstall the software you want to use.

hope this helps, it worked for me

regards

Jane

(win 7 / 64 bit)

Thanks this worked for me uninstalled video accelerator and now itunes is back to normal

uninstall video accelerator this worked for me

uninstall video accelerator should fix your problem

just uninstall video accelerator should fix it

Uninstalling video accelerator didnt work for me.

I went to the length of formating my hard disk and resintalling windows. Even with a vanilla windows install and just iTunes i still have the same issue. I have no 3rd party software and no security software, just a fully updated Windows Service Pack 3 installation.

I have spoken to Apple and they are currently investigating the possibility that this is a server side issue. I suspect it will be certificate related somehow. No point in wasting any more time until i hear back from Apple.

I agree that this looks like it is certificate-related.

I have also spoke to Apple about this and they are investigating this.

There have been quite a large number of posts reporting this error and in one them the following folder was shown to contain log files:

C:\Users\<user name>\AppData\Roaming\Apple Computer\Logs (where username can be 'Joebloggs' etc).

I checked this folder and the most recent log file contains the following entry numerous times:

[4652 @ Mon Mar 26 18:43:27 2012] [com.apple.iTunes iTunes.exe] CertVerifyCertificateChainPolicy failed with error 0x80092013

[6040 @ Mon Mar 26 18:43:27 2012] [com.apple.console APSDaemon.exe] CertVerifyCertificateChainPolicy failed with error 0x80092013

[4652 @ Tue Mar 27 00:00:05 2012] [com.apple.iTunes iTunes.exe] CertVerifyCertificateChainPolicy failed with error 0x80092013

Looking at this the problem is related to certificates and itunes.exe and apsdaemon.exe.

Interstingly I have noticed whenever I exit itunes it stays resident in memory (this can be checked by using task manager'). The only way for it to completely exit itunes is to end the process tree for apsdaemon.exe in task manager. Does anyone else get this problem? The reason I ask this is that a large number of errors have been reported with apsdaemon.exe as well in this forum.