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No sound on iPhone 4S after iOS 5.1 update

Hi All!


Sorry if this is a repost, but I checked, and no one seemed to be having the same problem.


My iPhone 4S has always worked fine. Last night I installed the iOS 5.1 update, and the speaker stopped working. I still get sound from the earset, but whener I try playing music or putting calls on speakerphone there is absolutely NO SOUND AT ALL.

I am currently not receiving any notifications sounds, and my phone is not even ringing with incoming calls.


I have tried inserting phone jacks several times, but with no sucess.

My mute switch is currently NOT on the "sound sound" setting, and my sound settings are ok.


The sound is currently working when connected to 30-pin docks.


Siri works, but her voice is complety mute. Not muted, not low, MUTE.


Can anyone help me out? I appreciate it!

iPhone 4S, iOS 5.1

Posted on Mar 9, 2012 12:06 PM

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Posted on Mar 9, 2012 12:35 PM

try resetting the settings

settings>general>reset>reset all settings

when the phone comes back on you will have to set up locations, apple id, wifi etc, choose set up as a new phone, no info was actually erased so its not neccisary to do that

45 replies

Mar 9, 2012 9:08 PM in response to gblucc86

I have the same problem. Right after installing 5.1. Tried resetting all setting and a hard reset, neither helped. Mute switch is NOT on. When I press the volume up/down keys the volume 'pop-up' appears but without any indication of any volume level.


The ringing and calls work fine (including speakerphone), but no sound from apps, Siri, etc.


HELP!

Mar 11, 2012 11:14 AM in response to TedVan

There's another thread on this with some ideas:

https://discussions.apple.com/thread/3790682?start=0&tstart=0



Here's my post of what worked for me:


"So, a hard reset didn't work for me, neither did reset all settings.


After Macteen's comment I did two more hard resets, and it brought back Siri's sound, but still no app sounds.


So I did an 'erase everything' and restore. That worked. All sounds are back. It was a bit of a pain - especially since I don't normally sync apps on this phone (my iPad and my wife's iPhone also hook up to this computer, and we don't want to 'cross-polinate' apps), but it worked... better than exchanging for a new one."

Mar 21, 2012 10:48 PM in response to gblucc86

I had same issue. No Sounds on movie. Music. Or when I hit

Volume up I had no volume bars . Nothing. I went to my setting. General. Bluetooth. Turned off Bluetooth and it all works.....***. Last time I checkedy bluetooth eraser doesn't play my music volume or my movies. I wish. Making laiteninf to music while having a stupid earpiece on all day for work would be great.

Mar 23, 2012 12:20 AM in response to gblucc86

Help!


All the talking about Bluethooth, which was already switched off on my phone without bringing back the sound, I realised that my problem could still be the same: a problem with the sound output.

So I hooked up a headphone and indeed... sound workes. But without it, it still doesn't.


The only difference with Bluethooth is.. I can't turn of a headphone that isn't there!


Help!

No sound on iPhone 4S after iOS 5.1 update

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